CAR RENTAL REVIEWS ON AVIS AT BANGKOK SUVARNABHUMI AIRPORT, BKK

I'm not sure how to rate them. They were responsible yet not responsible at the same time. The rental process was smooth, but there was a small issue when returning the car. The staff inspected the car very thoroughly. Next time, we will also inspect the car thoroughly or take photos as evidence!

Only informed upon arrival that no cars were available.

The car inspection was fairly simple with no extra charges.

The store location is easy to find, and returning the car is very convenient.

Great service, very attentive. The staff was careful.

The pickup and drop-off services were excellent, and the car handover was quick and convenient. The vehicle inspection was also thorough.

After picking up luggage at Bangkok Airport and passing through customs, it was already 1 AM. At the AVIS service counter in the terminal, we showed our printed voucher, and the staff warmly assisted us and quickly arranged for a vehicle to take us to the car pick-up location. Upon arrival, the staff quickly completed the procedures, checked the car, and handed it over to us. They thoughtfully provided us with a self-printed map of AVIS's location and directions on how to return the car here. Returning the car was smooth, the staff promptly completed the formalities and took us to the terminal.

The service was excellent, and they gave us an almost brand-new car.

The service attitude and quality were good. The return route instructions need improvement as non-locals can't understand them. The car was in good condition, but it was provided to us with some body damage that wasn't repaired, which was not appropriate.