“Car was fine but did not like techniques used to get us to spend more money.”
About MEX:8.0/10
When we got there they claimed our car was not available and we would have to pay an additional 10 dollars per day. There were plenty of cars on the lot they could have given us. They said we would not have to return the gas tank full. It was 3/4 full when we got the car. We did return it full anyway because we were suspicious they would charge us extra and didn't want to take the chance.
Vehicle was in rough shape but got us where we were going.
Rates were not at all what we booked for and will never use Mex. Everyone there picking up felt the same way.
“Buen precio, pero aún así debes de afrontar la venta agresiva e injustificada de seguros.”
About MEX:8.0/10
El servicio en la entrega del auto fue excelente.
Pero al recoger el coche me intentaron vender seguro, me mintieron al decirme que no tenía ningún seguro, se molestó y me trato mal, incluso se burló de mí,, y me castigó con un auto de menor categoría justificandolo por no haber sido reservada directamente con ellos. Ya no se me dio ninguna respuesta a mis preguntas porque estaba muy enojada.
Car was beat up. When we arrived at Los Cabos car was not available for pick up. Over three hours late. Compromised our day given delays and availability issues. No discount given. Staff was nice but company should have done more to offset our losses and add costs.
“magnificent, amazingly affordable - perfect in every way”
About MEX:10.0/10
Amazing service. They ask you sign a bond but it is totally refundable. Really good service and I was able to drop off things at the office too. I would DEFINITELY use MEX again. Gente amable, eficaz y capaz a brindar un excelente servicio al cliente.
FRED
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