CAR RENTAL REVIEWS ON DOLLAR IN QUEENSTOWN

I am still waiting for my bond to be released. I have found this wait time to be quite long campared to other similar companies I have booked rental cars through. This has been frustrating

Excellent while still at Thrifty - so at airport location. Car with 100,000 km so a bit old.

Satisfied

Good Value for Money rental ... as well as Service ... Thanks .... will book again. CHEERS ... Richard

The car that they gave me not correspond to the one that I asked. Hiunday Accent. Smaller than Corolla Yaris. Besides the car was old with severall little scrachs.

Nil

Nil

Car was great, but a bit difficult to go through the check-in process.

It was very fast check in but to drop off, it was Christmas Day and only 1 person worked. We had to wait more than 20min outside to return the car

Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences. Pick up at late afternoon, but it was not a highlander that not match my initial booking .

The pick-up and drop-off process is very convenient, all within the airport. The car provided was a new one with only 16,000 kilometers on it, and the condition was excellent.

SUV available immediately Staff very friendly and helpful

Good

Friendly and patient. Explained things professionally and clearly.

This rental company is a nightmare. Took them more than an hour to pick us up. Dropping off was even worse. Service staff was incompetent and completely overwhelmed.

Could not find Dollar rental counter on arrival and by the time we worked out it was through Thrifty we had to wait over 1/2 hour to be served. Were upgraded to a better vehicle so happy in the end

Dollar is the best

Easyrent cars is the best

They gave me an upgrade. I was nervous over the diesel charge per mile which they said they would wave. They seem to have done so. So all good

Timely airport pickup, fast pick-up and drop-off process.

Car was great to get around in and we got it at a great price. Only issue was the key did not work. Had to manually use the key and I got charged an extra petrol fee after drop off even though I told the man at the counter I had filled the car until it clicked. Pickup service at the counter was average

The car computer kept displaying maintenance needed for tyres and maintenance needed for oil and filter. I rang the staff and they reassured me that this was not a problem but as a user it was disconcerting to have this flashing on the dashboard through my whole journey.