First time self-driving, chose this company for their Chinese service. The service was warm and enthusiastic, but there wasn't a physical storefront, which made it feel small. The car was not the Outlander we wanted, but a RAV4 with a small trunk, and it had been used for a long time with many damages.
The owner is very nice. Since I wasn't very familiar with the road conditions, he specially accompanied me to practice at the airport roundabout. The service was very thorough.
We arrived earlier than our scheduled pickup time. After calling the rental agency from the airport, we waited for over 20 minutes before a staff member came to the airport with the car, and then helped us get used to driving on the left side before we departed.
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Elliot Strachey
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