They added an extra charge of tens of dollars, claiming it was for more comprehensive insurance coverage. Due to communication issues, I had to accept it, but it felt a bit unsatisfying.
I would have liked it if my husband was included in the rental. To pay extra for him was just not right. Next time I will check into that before booking a car. I know enterprise lets spouses drive for no extra fee.
Thrifty were short of cars when we got to the car rental centre. However, they made it clear that there could be a up to a 30 minute wait and sourced a car within that period.
I was surprised to be told that we were responsible for any breakdown of the vehicle/maintenance during our trip as the cars condition is unknown to us when provided. The car did need some adjustment to it's tire pressure after 2 days and I reported that to Thrifty when I handed the car back.
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