CAR RENTAL REVIEWS ON BUDGET IN AVALON

Got a nicer car in return. Very good.

Love this platform

Booked a seven-seater, but got an eight-seater, almost like a minibus. Tried several times to change the car, but it was not possible! Will never rent from them again!

Service attitude is okay.

Car pickup was convenient, service was good, and they didn't charge extra when we returned the car over an hour late.

So convenient.

Not bad. There's a counter at Avalon Airport's arrival hall with the parking lot right outside. This airport has very few flights, so there's almost no queue. Very quick. The car wasn't very new, having more than 30,000 kilometers. However, the condition of the car was good. Booked a Camry, but it was unusual that the car didn’t have a handbrake, relying entirely on the P gear. Each time I parked, I had to make sure the car didn’t slide before I dared to take my foot off the brake pedal.

Average. Handling violations is very troublesome. Charging an extra day fee for late car return is quite unreasonable.

Great! Got an upgraded car! No extra charge for an additional driver! Probably because we bought full insurance! They didn't even check the car when we returned it!

Melbourne Avalon Airport is not crowded and the queues are short.

The rental company heavily promoted full coverage insurance, but if you are confident in your driving skills, it's actually unnecessary.

Paid a $100 deposit when picking up the car, but haven't gotten it back yet

Like: Low mileage and the cleanliness
Dislike: Provide manual option

A row of car rental companies in the airport hall, not many people waiting, easy to find. Provide documents, sign and drive away, very convenient. Communicated with the receptionist to change the return location temporarily, no problem! The car's condition was good (over 20,000 km), very easy to drive!

Very easy to rent a car, the car is very new, i got the car only 7000km

Very easy to use the aplication, very recommended

There were lots of customer waiting for the rental car in budget. The lady was doing great job by handling all the customer smoothly but to do it better may be other car rental should also be linked to help. Budget had nearly 7 to 8 vustomer waiting and near counter other car rental had 0.

Price drop was a really good thing I was very happy when the price dropped. Excellent

No comment

So far excellent

Great service, well explained on the rental agreement, waited even our flight had delay, it was a wonderful experience

The immediate confirmation is a great thing, i did a booking prior to that which need to be confirm with 1-3 days which eventually was cancelled due to unavailable of the particular car.

They were very enthusiastic and upgraded our car for free. We eventually got a Camry.

Car condition average

Very easy to use

It's right at the airport exit, very convenient