CAR RENTAL REVIEWS ON OK MOBILITY AT MUNICH AIRPORT, MUC

Highly satisfied

I've rented through this platform three times, and twice I couldn't get a car. Very disappointing.

At Munich Airport, the counters were sufficient and I was served immediately without waiting. Communication was very smooth. The pre-authorization was canceled within a week, without any charges. The vehicle was very new, performing well in all aspects. Fortunately, it was equipped with all-season tires, which came in handy on icy and snowy roads.

At Munich Airport, the counter was well-staffed, and I was served immediately without waiting. The communication was very smooth. The pre-authorization was canceled within a week without any charges. The car was very new and performed well in all aspects. Thankfully, it was equipped with all-season tires, which was perfect for the snowy and icy roads.

Good

Everyone be careful. I suggest not booking a car with ZuZu Rentals. We bought the super full insurance, but when the car wouldn't start in Hallstatt, Austria, we were stuck and had to sleep in the car overnight. The super insurance was supposed to include roadside assistance, but ZuZu Rentals didn't send anyone to help us and kept passing responsibility to the car rental company. Their insurance was worthless. We ended up losing about 1000 euros, and ZuZu Rentals said they wouldn’t compensate us. Be cautious! This was the most unforgettable and painful lesson from my multiple car rentals in Europe.

Isn't it too much to add another driver and also need extra towing insurance?

Very satisfied

Satisfied

Pretty good

Overall, it was good

New car and fast service

The service was excellent. They provided a brand new Audi A3, which was a pleasure to drive. All functions were complete.

Satisfied

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.

The car was new, with only 1600 kilometers driven, but the deposit was a bit high at 1350 euros.