CAR RENTAL REVIEWS ON OK MOBILITY IN PORTO

Completely dishonest. There was a scratch on the rim, can't say for sure it was me or if it already was there, and they were going to charge me over 500 euros. It was explained to me that because the car had a sport package, I just wanted a basic cheap car, the rim was expensive. Not believing the employee I asked to see the breakdown of the cost, all of a sudden the price was 200 euros plus a bunch of hidden fees, such as a 60 euro administration fee?! well this is happening, he is talking in Portuguese to his co-worker and I can not understand what they are talking about. I really feel like I got swindled. DO NOT use - there are a lot of different car rental companies that you can use

They were fine

It was the 2nd time that I rent a car from OK RENT A CAR, I really liked it. The guys over there are professional and helpful. they know the process and finished everything faster than I expected. I do recommend OK RENT A CAR if you want to rent a car in Spain or Portugal.

The booking process is easy and transparent, I would like to try the price drop feature on the next booking though. Thanks, Easyrentcars.com!

Unknown expenses were charged subsequent to the rent agreement, no invoice nor explanation were received.

We had soms issues finding the contact person and shuttle at the airport.

OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.

Vous me avez fait paie une taxe de 29€ juste pour voir se le plain été fait, et sur mom contrat n'avez rien prévu

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Very good rental company, efficient and helpful

You need to make pick up instructions easier to access and understand. Couldn’t find where to collect the car for several minutes - wasn’t anywhere on the voucher.

Great service! They picked us up from the airport and brought us to a metro station when we returned the car. We actually received the car we selected for once!

Nous avons eu un véhicule quasi neuf, d'une catégorie supérieure. Très appréciable. Par contre, comme le tarif dont nous avons bénéficié était extrêmement attractif, le responsable, un peu désappointé, a tenté de nous faire souscrire une assurance complémentaire. Mais au final, une belle expérience.