There are some mistake on dropoff. On 20may2019 i booked for drop off 1300. When i arrive at drop off location at 1300pm. Nobody come! I call to europcar Nobody answer my call!. My flight at 1440 pm. I have to give the car key to my SG friend. But he also have one car at airport too. He drive Europcar to his home and take taxi to airport to pickup his own car. Europcar come to get te car at 1600pm. It is a non professional on Europcar.
The platform initially showed a Toyota Sienna, but when we arrived, the rental company gave us a FREED, which is only slightly larger than a Honda Fit. When we asked the rental company, they said the Sienna was much more expensive. If that's the case, why list the Sienna in the first place? These aren't even the same class of vehicle. To avoid ruining our mood, we just accepted it.
Car Rental Companies AT Singapore Changi International Airport, SIN
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