CAR RENTAL REVIEWS ON EUROPCAR IN MANILA

Terrible car rental company, I've never seen a Europecar branch this run-down... The staff were irresponsible during pickup and tried to overcharge us during drop-off, making us wait for over half an hour... Absolutely horrible!!!

予想以上に新車同様で馬力もあり、快適だった

The airport counter was quite basic, but felt better upon reaching the store. The staff were professional and wore uniforms. The only downside was the small and somewhat secluded location.

it was hard to find the vehicle and the place where it is. the deposit has not been returned until now the car that was given to me is smaller than the one i rented

借りるときの手続きが時間かかりすぎでした

well after all i can say its above average for the reason being some issues arise during my rental. issues have been resolve by the management smoothly but i hope this wont happen again in the future

smooth process and booking, though price difference is quite alot but it helps to ease booking and reservations at ease

Bonne explications et changement de véhicule au dernier moment en raison du numéro de plaque et des jours d'interdiction de circuler sur Manille. Voiture propre et confortable. Inconvenient de devoir payer le dépôt de garantie en espèce (350€) car la recharge de la carte bleue est annoncée comme nécessitant un mois. !!!!!!! Attention prévoir des espèces !!!!!!!!

The car was great

The cost of the booking should have all been paid of once the booking has been finalise

Waited for an hour for the car to arrive. When it did, they picked me up but took me to the wrong hotel. It took 2-3 hours in total to get the car. They charged me 10,000 pesos without pre-authorization, not sure why.

This was our first time renting a car and we were trapped. We didn't know we needed to buy full coverage insurance. We thought the included insurance was enough. In the end, we were charged 2000 for a scratch. They wouldn't even let us fix it ourselves, they just wanted the money.