The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.
“Good service overall but would do some sums on fuel costs in future”
About Europcar:10.0/10
The car was fine but the fuel consumption was very poor, it cost me £84 for fuel, from Oxford to Newcastle (return) and that was using cruise control, travelling 70 mph. We have a family Land Rover and I don't think it would cost as much as that for the same journey. I would make sure I asked about this in future.
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