“Extremely difficult at the counter, Company tries to "up-sell" you ..”
About Europcar:6.3/10
great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!
“Counter service was nice. Car could have been better.”
About Europcar:8.7/10
The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.
“The price you agree to pay is not the price you will pay!”
About Europcar:7.7/10
Everything about the car was in line with what I wait! They accept my credit card insurance but I had the obligation (no choice for me) to buy "24 hours road assistance 1.95$Us per day so my cost for 14 days was 35$ all taxes included more then what I subscribe! I am realy mad about it because I did not want that cost and I think that when I buy something I should pay the amount agreed. Because you have no choice to decline that kind of cost should be included when you ask to submit a price
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B.GOODRUM
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