The Hertz store at Osaka Airport is located at the Nikko Hotel across from the airport. We spent quite a bit of time inside the airport before we found out.
It's just on the first floor of the airport. Although it was my first time at Osaka Kansai Airport and I don't speak Japanese well with limited English, it was easy to find by following the signs. The female receptionist was very patient, and there was basically no communication barrier.
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Claude Kipling
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