SAMAVEST CAR RENTAL REVIEWS

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.

Like: Almost everything
Dislike: Almost none

Like: Got an upgrade from Vios to Volkswagen

Happy and satisfied

Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!

Like: I had a blast looking forward to another
Dislike: That i was charged 60 rm for 2 fuel bars that would probably cost 20rm

Like: Service, vehicle quality
Dislike: N/a

There's a pickup service at the airport, and getting the car was quick.

Very satisfied, good communication.

Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.

Like: Staff vwry friendly and helpful ❤️

Patient and responsible, considers the passengers

Like: smooth journey with a good car service

Like: The overall experience
Dislike: None

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.

Like: Above expectation.
Dislike: None

Queued for about 20 minutes, but the customer service was fairly nice.

Very satisfied. I arrived an hour early, called them, and they quickly arranged someone to pick me up from the airport. They asked if I needed to return the car early and said it's not necessary, just return it at the reserved time.

Very convenient, easy pick-up and drop-off

Like: Quick, Easy and Friendly...Excellent Car
Dislike: Airport Terminal under renovation