The car was in excellent condition, with only a little over a hundred kilometers on it. There was a phone holder inside the car, and the staff was very helpful, even recommending some good places to eat and visit. However, this model does not have a rearview camera.
Picking up and dropping off the car at the airport was very convenient and the process was simple. It was a great experience mainly because everything was straightforward, and the car was in excellent condition.
The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.
Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.
The service was excellent and the staff were very polite. Special thanks to Ah Hou. The fuel prices in Malaysia are very low, making it perfect for self-driving tours. I will choose this company again next time and recommend it to friends. They did an exceptional job.
Very satisfied! The car was slightly old and the key battery seemed dead, but they quickly came after I called and resolved it by replacing the battery.
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Marcus Grantham
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