The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.
About QEEQ:8.0/10
Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.
They try to sell insurance when picking up the car, even after clearly being informed that insurance was already purchased in China, and they still waste time promoting it.
The car given to me was an upgrade from a Proton Persona to a Nissan Almere. Power and handling was lacking but it was good enough for a point to point car.
About QEEQ:10.0/10
Booking process was seamless and easy. It was smooth and the prices were reasonable as compared to booking directly on the suppliers website.
I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.
We got a Nissan 5-seats X-trial instead of the Honda CRV 7seats we ordered. The car seats are full of stains, especially the back row, don't even feel comfortable placing our personal belongings on it. Fortunately, no one needs to seat in the back row. The customer service was better than expected after reading many negative comments about them online. No proper instructions on drop-off point, the staff said to search KLIA airport blok D in google maps but it cannot be located!
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S.Cheung
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