SAMAVEST CAR RENTAL REVIEWS

Great staff, great car, fast response.

The service was excellent. Our car battery died, and they arrived within 20 minutes to jump-start it.

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

Easy to pick up the car

Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!

Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!

The car tyres seems wear out soon as the I can felt the car is going to slip especially during rainy days.

The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks. There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.

staff helpful and polite. easy to find pickup point at langkawi airport. the pickup and dropoff process were smooth. car condition ok. the only complaints are 1) that the car's braking gives noise, 2) the car check engine light comes on randomly throughout the 4 days rental (giving me a scare but samavest says no problem), 3) the biggest problem is the door central locking couldn't lock properly with the remote control. this is super inconvenient as i had to manually lock all doors (like ancient times) hundreds of times when i leave the vehicle. worst is the renter seems knew about this problem yet they don't go and fix the door central locking. finally 4) warning for future renters - this rental company does not have a Bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way (they say "Bezza or similar car"). you should just say it is "almost certainly Saga or similar". i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days.

well done. website easy to use. easyrentcars.com also answered my queries by email. easy to download rental vouchers. rental policies are explained very clearly. 10/10 to easyrentcars.com for easy of use. will definitely come back. the only complaint is that the category of car i ordered is non-existent (perodua bezza or similar) - the rental company does not have a bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way. you should just say it is Saga or similar. i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days. suggestion to easyrentacars.com: in this modern times, you should add a category called "Safety/Airbags".

No radio Car condition was bad Nt happy with the car given

I’m pretty happy with the picking up and returning process. I hope you can make some checks and repair with your vehicles. The first Proton Saga I received has a faulty radio and hard steering. After changing to another proton Saga, the drive is good but I feel there is something wrong with the front right wheel.

Makes car rental easy and affordable.

The car was picked up and drop off without hassle and done quickly. Explanation was good and thorough.

No issues and price protector not needed

Good car and an upgrade compared to what I booked.

They arranged a staff to wait at the exit gate with a placard bearing driver's name, so finding them was a total breeze. We were then led to the car, inspected it for any existing damages (slight scratches, dents only). Then we drove away. Easy peasy. The car never gave us any problem during the whole rental period. We found Samavest staff efficient, knowledgeable, polite and would recommend the company unreservedly.

I booked Perodua bezza but they upgraded my car to Toyota vios without any additional charges. That’s was great & surprised me.

Very easy & user friendly Booking using EasyRentCars and at the same times u can earn points. That’s really great!

The condition of the car given was not so good.

The car’s tyre is not good in which gross crack can be seen

Easy to use

No counter at the Langkawi International airport and need to call the car company. Within 10 minutes the car company staff deliver the car. Booked the Axia car but the company given me another car which is Myvi and it's slightly bigger size.

受取り場所不明

Hassle free process with the staff on the ground. Good car condition.

Great app

Very good service by the staff both on arrival and departure .