The car met the general expectations of the user. The customer service was helpful. The pick-up and drop-off of vehicle was smooth and easy.
About QEEQ:9.0/10
Easyrentcars.com as a whole provided booking method and options that are user-friendly. Easy to select the location and vehicles as well as easy to book the rental cars.
Their staff, "Ah Boy" been efficient and friendly. He texted us a day in advanced regarding deposit amount required. Waited for us at arrival hall and lead us straight to our rented vehicle. Quick briefing on the car handover. Everything was smooth and returning the vehicle and deposit refund was fast too. Highly recommended.
I like the overa experience with Samavest. The car that we booked have a slight techinical failure. However the staff replaced it with a better car for our comfort. Good job!
Last minute booking. Bezza wasn’t available, so was offered Vios instead. Was met just outside the arrival hall, good customer service and smooth registration. Car was already waiting outside the door.
The car rental experience was exceptional. Before me reaching the Airport the provider contacted me promptly and was waiting at the landmark. Car was delivered right in front of Arrival gate at the Airport & explained the procedure. Car fuel was full & the vehicle was in good condition. He helped me by sharing the Gas station location and any queries I had. Even during the drop, it was Hazle free! Car was like my own for the 4 days I booked. I'll definitely use this service next time when needed without any doubt.
Thank you Samavest for upgrading our car from vios to camry, but child-seat can be improve. Overall satisfy! Thank you very much! ;o)
About QEEQ:8.0/10
Thank you Easyrentcars for coordinated. Please improve customer service as to meet client requirement (Due to child-seat request ISOFIX, but receive normal type). Thank you very much!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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