The folks were super nice. Got a free upgrade and the check-in/out process was as easy as pie. I'll definitely use them again. Only learned on my return trip that there was a GPS :) Duh!
Thanks, folks.
About QEEQ:10.0/10
Worked well, cared about my 71-year-old age factor. Kept in touch.
“Not clear that would be charged extra $80 for mileage when indicated 3,500 km free and drove 650 km”
About Routes:7.0/10
The counter staff should have made it clear when I indicated where I was driving to pick up items for charity, that I would have to pay extra for mileage. That was not stated and therefore made this a very expensive trip.
Wasn’t informed about the shuttle being on schedule time so I ended up waiting for half hour and due to long security at the airport I ended up taking a taxi on my own cost!!.And also there is no common area to sit in future situations like this if a customer has to wait for the shuttle very disappointed ☹️
Understaffed when we dropped off. One employee was there and had a friend helping her out. If not for her, we might not have made our flight. Also, they only have a minivan for a shuttle, which almost posed a problem being as 3 of us returned our vehicles at the same time.
We got upgraded and we were thrilled. Very easy to book and the only reason why it took a while to pick up vehicle was because it was obviously a busy pick up/drop off time.
“First time using EasyRent, and Routes Car Rental, overall positive experience, good value”
About Routes:10.0/10
Overall good experience, only concern is availability of booked vehicle, I had booked a Toyota Corolla, but only available vehicle was a pick up truck. It worked out OK although gas mileage not great, would like to have confidence for next time, but I will rent again
We arrived at the service counter by a very friendly individual, Tracy. Her knowledge of information about our rental was outstanding. She made this a very pleasant experience. Definitely because of her and our whole experience with Routes, we will be renting through this company again!!
Minimal wait for shuttle between airport and rental location. Very good service. Lower prices in part due to off-airport location. No hassle over us providing our own insurance. No unexpected charges.
They didnt have a small car which is what i booked originally. They said i can get a SUV but i wanted a small car. So they had one small car which was returned and he said i could take that. The car was very dirty as it was never cleaned. However the customer service was great.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
A.Andexser
-
-
-
-
View more >K.SHARMA
-
-
-
-
View more >L.Balfour
-
-
-
-
View more >-
-
-
-
View more >M.Wigfield
-
-
-
-
View more >D.Frazer
-
-
-
-
View more >R.Speer
-
-
-
-
View more >Dislike: nothing
k.braman
-
-
-
-
View more >S.Le Roy
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Lisa
-
-
-
-
View more >Bill
-
-
-
-
View more >-
-
-
-
View more >ambambamb
-
-
-
-
View more >J.Cadiz
-
-
-
-
View more >Dan Craddock
-
-
-
-
View more >A.Crews
-
-
-
-
View more >-
-
-
-
View more >A.Hasan
-
-
-
-
View more >Car Rental Brands Ranked In Edmonton
Pay for Car Rentals with Crypto