CAR RENTAL REVIEWS ON NIPPON IN SENNAN-GUN

Friendly and excellent service. They even upgraded my car.

I want to say this was the worst experience ever. Nippon deceives Chinese customers. I made a reservation to pick up the car at 12:30 PM. Following the instructions provided by the car rental agency, I arrived at the store at 12 PM. After explaining a series of pickup procedures, they told me my IDP was expired. I called the rental agency, and they said they would get back to me after verifying. By the time I canceled the order, it was too late, and they charged me a 3200 RMB cancellation fee. This is not international practice; Nippon is utterly shameless.

Reliable

Highly satisfied

Everything was good, but the map code for the drop-off location was unclear. Luckily, after asking someone, I found it nearby.

The staff were not very professional

Serious. But the wait time was too long.