ENTERPRISE CAR RENTAL REVIEWS IN SWITZERLAND

Yes car exceeded my expectations

Good, Fast and Efficient, Even Got a Free Upgrade to Automatic

I ordered a vw Passat due to large boot size but they didn’t have any on site. The other cars in the same category have smaller boots so we had to pay An extra 134 chf for an upgrade to a car with bigger boot (still smaller than a vw Passat estate)

The car rental process was simple without any insurance upselling. It took just 5 minutes to complete the paperwork. After that, you collect the keys and get the car from the parking lot yourself. QEEQ previously mentioned that an international driving permit was required, but that wasn't the case. I confirmed through the official website that an English translation of my driving license was acceptable, and they accepted it without any issues. Furthermore, I booked a mid-size car (expected i40 or BMW 1 series), but they upgraded it to a Mercedes 220, which was great. Returning the car was as easy as driving to the return location, where a staff member inspected the exterior and dashboard in 3 minutes. The final bill was emailed to me the same afternoon.

4WD booked was a 2WD in the parking lot, eventhough at key collection it was (re)confirmned to be a 4WD. Enterprise did give a discount afterwards, but would have preferred to be a as booked. The tone of voice was friendly and helpfull.

The navigation system needs improvement.

Not bad. Chose this company because its brand is close to HERTZ and EURO CAR but with better pricing. However, the remaining cars available were all Japanese models which I'm not fond of.

The process was quick, got the car very fast.

Rented a car in Zurich for a 7-day self-driving trip in Switzerland, returned it at Geneva airport. Overall experience was excellent. Pay attention to routes when driving in the city.

The four-wheel-drive car was a thrill to drive,

The car was very new and in great condition. The pickup and drop-off went smoothly without any additional insurance upsell.

Average

The car was old and difficult to drive.

The service counter at the airport is very close.

La voiture était une Citroën c3 Personne au guichet en arrivant attente La personne ne parlait pas français

At Zurich Airport, the guy in charge of handing over the car mentioned a lot of fees and said the car was brand new. He required a 2000 CHF deposit. In reality, there were a few scratches. Thankfully, we took some random photos before departure; otherwise, it would have been hard to explain.