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Last updated on: March 28, 2025
25Rental Locations
7Airport Locations
Map View of Car Rental Locations in Buffalo
AVIS
8.4/10
Dollar
8.8/10
Hertz
8.8/10
Budget
8.2/10
Alamo
8.8/10
Reviewed: January 28, 2025
First electric car rental. Did well in the conditions. Wiper fluid was not full when I got the car so driving back empty was an issue.
Reviewed: September 19, 2024
Returning the car took a long time because of the queue. It was hard to distinguish between staff in uniforms and those without. Before even entering the return gate, they told me to just leave the car. Then someone not in uniform drove the car away to a non-AVIS parking lot. When I asked a staff member in uniform, they said it was fine and that person was their manager. Overall, it made me very anxious, worried the car might get taken away or involved in an accident. After returning the car, there were additional charges but no way to verify them.
Reviewed: August 11, 2024
Very satisfied with no extra charges! Smooth car pickup!
Reviewed: June 29, 2024
İt was a smooth pick up, my booking was upgraded to a little bigger car, since mine was not available.
Reviewed: August 23, 2018
Quite convenient. However, the lines are too long during peak times.
Reviewed: January 22, 2025
I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.
Reviewed: July 3, 2024
I've rented from this BUF location several times. Dollar and Hertz share the same staff. The rental experience depends on your luck. There's one clerk who's extremely rude, making it clear that the reserved car is unavailable and you have to pay extra for an upgrade, or wait for a long time. Check out the reviews on Google Maps.
Reviewed: September 13, 2022
I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.
Reviewed: October 8, 2024
Hertz remains reliable, with efficient communication and a simple pick-up and drop-off process, no upselling at all.
Reviewed: September 8, 2024
The service at the pickup location was average. At first, they gave me an electric car with the battery at 70%, claiming it was fully charged. When I raised the issue, their attitude was not great. Later, they switched the car to a fuel-powered one, but the fuel gauge was just at the line, not actually full, because when I topped it off, the gauge showed well beyond the line. However, the service at the drop-off location was quite good and very smooth.
Reviewed: October 7, 2022
The drivers manual should be left in the car for information/operation
Reviewed: November 22, 2019
Customer service was very attentive, explanations were clear, and the wait time was short.
Reviewed: September 7, 2018
Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.
Reviewed: May 4, 2016
The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!
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