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Last updated on: November 20, 2024
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21Rental Locations
7Airport Locations
Map View of Car Rental Locations in Providence
Budget
9.3/10
Dollar
7.8/10
Thrifty
9.7/10
Hertz
7.5/10
Enterprise
10.0/10
Alamo
8.1/10
AVIS
7.0/10
Reviewed: July 13, 2019
The lady at the counter was very nice and gave me the desired vehicle that I have wanted in the first place even though the reservation she had was for something different. I really enjoyed driving the Ford fusion and was impressed that I only use a half a tank of gas for the week of my vacation.
Reviewed: July 9, 2024
Renting cars in the US is very convenient, just don't rent an electric car there!! Absolutely not.
Reviewed: May 26, 2019
The car was dirty on the outside. The tires need replacing.
Reviewed: September 3, 2018
Like: I use the car to visit my grandchildren
Dislike: Someone did not show up for work the day I got my car
Reviewed: July 2, 2018
Like: The whole experience was excellent! I am a first time user of Easy Rent Cars and was really pleasantly surprised. Will use again, Thrifty was fast check in and super fast check out.
Dislike: There was nothing I didn't like!
Reviewed: June 26, 2018
Like: Customer Service reps Janet and Tom were kind, helpful and fantastic. The car I reserved was not yet cleaned out, but they upgraded me for no additional charge.
Dislike: n/a
Reviewed: June 20, 2019
Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.
Reviewed: May 16, 2019
Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again
Reviewed: June 1, 2018
Like: Polite staff member. no delay getting on the road to complete the journey.
Dislike: Vehicle had a annoying noise from the rear on the highway (i suspect a wheel bearing)
Reviewed: May 25, 2018
Like: I loved the car
Dislike: Calling hertz on the phone and speaking to the reps I was driving in a massive rain down pour and needed to change location of drop off they could not tell me how far hertz was from hotel I was staying at . Paying more for a different drop off location seems rediculous to me
The guy at drop off location however was very nice
Reviewed: July 8, 2018
Like: Perfect car for traveling to and from airport with small stops throughout my visit
Dislike: Car has a little worn interior
Reviewed: June 26, 2018
Like: Return process great
Dislike: I waited over 20 minutes at the counter for service
Reviewed: August 11, 2017
The service attitude was average, not thorough or enthusiastic enough, and the explanations lacked detail and patience.
Reviewed: August 21, 2014
AVIS provided excellent service. My English isn't very good, but the young man at the counter was very patient and didn't speak too fast. I had booked a car with a full tank of gas, but when I was about to drive off, I noticed it was only 3/4 full. After mentioning this to the rental agent, he assured me it was fine and that he would inform the drop-off location. When I returned the car, they accepted it with 3/4 tank, no questions asked. Americans are very trustworthy, and this was just one example.
