Even after clearly stating that no additional charges were needed, the rental company still added extra fees.

Very good, professional, and efficient. Their sales tactics are so effective that you end up spending a lot without realizing it. Companies in our country should learn from them.

First, they overcharged. When renting in New York, the staff added an extra $87.9 for insurance. Despite coordination, it didn't work out; I had to coordinate with the rental platform but still ended up paying. Currently waiting for the rental platform's coordination result. Second, the return location changed. The originally agreed return location was different when I returned the car, and I wasn't notified at pickup. Had to find the new location on my own.

el coche bien, pero tarde 2:30 hrs de espera para que me tocara llegar al mostrador, (habían literal mas de 100 personas delante de mi en la fila) y el proceso una vez que llegue a mostrador fue fluido y muy rápido pero no puede ser que solo tengan dos personas para atender tanto flujo de pasajeros.

The VW Jetta we reserved was not available. We were offered different options that were acceptable.

Good prices, nice experience.