Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again
About QEEQ:10.0/10
I had no issues with the website easy rentcars.com
Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.
“It was taken care of professionally and Budget took care of their customer no matter what.”
About Budget:9.3/10
The lady at the counter was very nice and gave me the desired vehicle that I have wanted in the first place even though the reservation she had was for something different. I really enjoyed driving the Ford fusion and was impressed that I only use a half a tank of gas for the week of my vacation.
About QEEQ:8.0/10
The reservation went through but went through one level lower than what I requested.
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