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Last updated on: November 15, 2024
41Rental Locations
13Airport Locations
Map View of Car Rental Locations in Sacramento
AVIS
9.1/10
Dollar
9.4/10
Budget
8.7/10
Hertz
8.5/10
Thrifty
8.6/10
Alamo
8.9/10
Advantage
7.9/10
ZEEBA RENT A VAN
9.0/10
ACE
8.3/10
Enterprise
10.0/10
Reviewed: July 26, 2024
The battery was flat when I went to return the car. The process of getting it sorted with Avis was frustrating and staff were unhelpful.
Reviewed: March 16, 2020
Little disappointed on the final 30$ unknown charge
Reviewed: June 19, 2019
Both pickup and return were at the airport. I saw long lines at other rental companies, but AVIS was very efficient.
Reviewed: April 7, 2022
On my e-voucher, it said I would have to take a shuttle to 2860 Del Paso. I just took the shuttle to the airport rental place and got my car there on Aviation drive. It went really quickly.
Reviewed: October 15, 2019
Car itself was great. However insurance was really expensive. I paid just about $1000 in insurance alone for my rental which was 50% of the cost of the entire rental. Wish I wasn't talked into it by the counter people, otherwise good car.
Reviewed: September 24, 2019
El personal muy amable pero muy tardado el tiempo de espera para recoger el auto
Reviewed: September 4, 2019
I was very pleased with the car I was given. Economical but had enough horsepower to get up out of its way! Counter service was efficient and I didn't have long to wait! Very pleased with service and car!
Reviewed: June 25, 2024
The process was quick and the staff was very friendly!
Reviewed: January 13, 2024
Specific vehicle hired was not avaliable at pick up. We had specifically wanted a 4 wheel drive as we planned on going to the snow. We offered a 2 wheel drive as an alternative which was not what we were after. Unfortunately had to pay for an upgrade but did get a good discount although it was still expensive for a two week hire.
Reviewed: September 11, 2020
There aren't many people in line, very convenient near the airport.
Reviewed: February 23, 2024
There were quite a few people picking up cars, so I didn't get the model I wanted. However, I found the Jeep quite nice, especially for mountain and snowy areas.
Reviewed: December 20, 2023
I am very disappointed with this rental company. Firstly, despite clearly stating at the counter that we did not need any additional services, they still added over 1,000 RMB in fees. When we protested, the staff crossed out the fees with a pen and told us not to worry, but the charges were still deducted after returning the car. Multiple negotiations have not resolved the issue, leaving me extremely disappointed with Hertz!!! Furthermore, the quality of this Model 3 was particularly poor. The exterior was covered in scratches, the interior was heavily soiled, and most importantly, it had severe wind leakage far worse than other Model 3s. Additionally, we specifically asked the store staff and were told that charging was free, but we were still charged for it after returning the car. Overall, this was a very unsuccessful and unpleasant car rental experience, and our complaint is still ongoing…
Reviewed: July 13, 2022
The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!
Reviewed: November 22, 2021
Very satisfied, waited 20 minutes to pick up the car
Reviewed: June 30, 2019
The met my expectations on dependability. It does average of any new car. The customer service reps were very nice. Simple to pick up and drop off. No hassles.
Reviewed: July 25, 2020
The counter staff was professional and helpful. I had a little trouble hearing him because of the mask. With one person ahead of me at the counter, it took about 15 minutes for me to get to the counter. Between Hertz, Thrifty and I think it was Dollar, it would be nice to have a floater to handle any counter that needs the extra help.
Reviewed: January 23, 2020
The beginning was a disaster. Long lines. Slow moving. I wasn't in the car I had reserved. General chaos. The people at the desk were polite, but they were overwhelmed. It ended well because the manager put me in a different car at a reduced price.
Reviewed: September 13, 2019
I have been charged twice with no explanation why or contact from thrifty. The agreement on pick up and return after the car was checked said $52. We got charged that. Then several days later they have made a further $62 charge which was not agreed and I have not been invoiced for. Not happy in the slightest.
Reviewed: July 10, 2019
On drop off, at 6:30am, a little confusing as to what I had paid for , and staff a little in-experienced for directions to us, about leaving key and car .
Reviewed: January 5, 2020
Not too many people usually, the staff has a good attitude.
Reviewed: January 5, 2020
Signposting of vehicle pick up/drop off when coming from terminal an issue. Okay when first leaving terminal then cannot see where to go as no signposting. Also not sure where to go to drop off as no signposting in car park. Drop off point didn't have Alamo written on it - I had to ask.
Reviewed: September 11, 2018
Like: The car was great! The clerk who brought me to my car, totally great!! I loved that there was no change in the cost of the car. It was completely transparent from beginning to end.
Dislike: Drop off lady was less then nice:(
Reviewed: October 21, 2017
The Sacramento airport car rental center is not very large, but return areas for each rental company are clearly marked. Simply park the car and someone will come to inspect it; they will check the fuel gauge, print a receipt, and you’re good to go. Remember to leave the car keys on the dashboard. You then walk a few meters to the only building, turn right to find Alamo for renting a new car, or walk through the building to take the shuttle to the terminal for your flight. There are several toll bridges in the San Francisco Bay Area, most charge $5, while the Golden Gate Bridge charges $7.5; queues tend to be long, so don't be tempted to use the truck-only lanes on the left to avoid charges, as Alamo will bill you later with an extra service fee (often double). Be cautious of upsells at the rental counter: they might claim that without their separate rescue insurance, Alamo will not assist you (however, if you've bought QEEQ's rescue insurance, you'll still be covered). Also, prepaying for fuel to return the car empty is often more expensive than market prices, and driving it down to empty is more hassle than refilling the tank before returning.
Reviewed: December 28, 2016
The service staff didn't seem very honest. They suggested we choose the additional service where you don't need to return the car with a full tank, which is quite expensive. They said it's hard to find gas stations when returning the car, but in the USA, gas stations are more common than convenience stores, so there's no need to worry.
Reviewed: December 5, 2019
My amount due was not honored at the rental counter. They were friendly and explained they don't honor pre-payments.
Reviewed: November 6, 2019
Unfortunately, Advantage closed at this location the previous month, but Enterprise took over the contracts. After I was able to locate where my contract was being honored, everything went very smoothly. In fact, since there were no compact cars available, I was upgraded to a very nice full size car! Overall, a very pleasant experience!
Reviewed: August 4, 2019
Yes, loved this car. I was skeptical at first, due to car being a diesel, but was pleasantly surprised by this car's roominess, great gas mileage, and everything worked very well...great deal!
Reviewed: April 5, 2019
On the web site you make it sound like the rental amount could decrease. I have used you twice, it never has.
Reviewed: April 5, 2019
I reserved a compact car was giving an SUV wasted gas the gas tank wasn't full it was no one there at night to advise them about this issue
Reviewed: February 14, 2019
Size of van was perfect, however it was hard to get in and out of the driver and passenger sides. They didn't have steps for easy access and both driver and passenger have knee problems which made it difficult to get in. Passenger side window control was broken, so I couldn't roll window up or down.
Reviewed: January 21, 2019
People were great but the van was beat up and dirty. It served its purpose.
