A great overall experience.

I was waiting for 75 minutes with tired kids for my prebooked car to make ready. Attendent over the counter was so rude and didn't want to help me. She forced me to upgrade my car to give them $100. I was completely unhappy and never did business again.

Our flight was delayed and Advantage had us on hold for a long time. Then when we told them our flight would be late they told us they closed at 11pm. We were stranded at the airport from 1am - 5:30am. They told us they would hold our car for 24 hrs. When we called for shuttle at 5:30 am it came to get us. When we arrived at the car rental there were NO cars for us. I asked if we were supposed to get here at 11:00pm and you closed where is our car? We are here when you opened. She said we would get the first car returned. They were having trouble getting people to return their cars. ??? Car had lots of scratches but ran well.

Like: Made on-the-spot accommodations that were more suitable for the seniors traveling with me.

Like: Nice car. Friendly staff
Dislike: N/a

Like: The car received was better than I had ordered, was no hassle to sort and find and simple to drop off. We had no issues with the car and it more than met our expectations at an excellent price