Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
November 10, 2024
Destination: Budapest
Our experience with the FMC was good. Though they were not located at the airport, they came and picked us in 15 min. Staff was very helpful. Vehicle was good and exactly what we need for a big family with lots of luggage.
View moreNovember 10, 2024
Destination: Budapest
Overall it was a very good experience. Staff at pick up and drop off was good. Easy to locate and with helpful staff.
View moreNovember 6, 2024
Destination: Budapest
None
View moreSeptember 29, 2024
Destination: Budapest
all cars are well maintained. we got an upgrade. all (including cleaning fluid for the window) was in place.
View moreSeptember 26, 2024
Destination: Budapest
I booked a guaranteed Audi Q3...didn't get the car and was not even mentioned at the pick-up that they're sorry for not giving me the car I booked. Got a Mini Countryman instead which was good but not what I booked. I feel like I overpaid because of this.
View moreAugust 28, 2024
Destination: Budapest
みんな親切でよかったです。 事務所あての電話が繋がらない事があったので、別の手段が欲しいかも。
View moreAugust 22, 2024
Destination: Budapest
Car below expectations. Smaller hood caused issues with luggage.
View moreAugust 19, 2024
Destination: Budapest
Se nos entregó un coche superior a nuestras expectativas, fantástico y automático, prácticamente nuevo. Muy bien. Tan solo que no se nos entregó limpio y no era fácil detectar posibles desperfectos.
View moreAugust 7, 2024
Destination: Budapest
Carwiz experience wasn't bad, since it was a car hire for six days, and with young kids so therefore I wanted the safest routes. Pick up had a few issues. Drop off was fine. Only one staff member behaved slightly off-color, but probably he was having a bad day.
View moreJuly 30, 2024
Destination: Budapest
The store service was excellent. It was perfect for our family of 6 with 3 suitcases. The car was new and performed well, especially on mountain roads. We arrived half an hour early and they allowed us to pick up the car without additional charges. Very good attitude.
View moreJuly 29, 2024
Destination: Budapest
Extremely satisfied
View moreJuly 29, 2024
Destination: Budapest
Very good.
View moreJuly 29, 2024
Destination: Budapest
After exiting the arrivals hall at Budapest Airport, turn right to the car rental area, it's easy to find. No unnecessary talk, confirm the trip, some vehicles are not allowed to go to countries like Bosnia.
View moreJuly 28, 2024
Destination: Budapest
Very satisfied, great service attitude, and efficient processing!
View moreJuly 27, 2024
Destination: Budapest
Very satisfied, no upselling. They gave me a new car with only 500km, and when I returned it, it had 4500km.
View moreJuly 26, 2024
Destination: Budapest
It seems that FMC is run by only two guys. After arriving at the airport, we called the number provided, but nobody answered. We contacted QEEQ for assistance, and they suggested trying another number. After getting through, they picked us up at the airport in about 15 minutes and drove us to the FMC location. Their office was in a remote and rundown area, which could be quite scary if picking up the car at night. However, there was no line, and the rental process was completed in a few minutes. An additional 50 euros was charged for international travel.
View moreJuly 25, 2024
Destination: Budapest
The service was excellent, any issues were promptly addressed.
View moreJuly 24, 2024
Destination: Budapest
The service was enthusiastic, but didn't solve the problem.
View moreJuly 23, 2024
Destination: Budapest
Extremely satisfied with the rental service.
View moreJuly 18, 2024
Destination: Budapest
Local rental company. Booked a Peugeot 3008 but got a compact SUV from Skoda. The car was in good condition, with low mileage. Good power and reasonable fuel consumption. It had CarPlay, which made it convenient for listening to music and using navigation.
View moreJuly 15, 2024
Destination: Budapest
The value for money of the car is excellent.
View moreJuly 15, 2024
Destination: Budapest
Easy to find. They didn't inspect the car with a light when returning it. Overall, not bad. Better than Schiller nearby.
View moreJuly 10, 2024
Destination: Budapest
Pretty good and acceptable
View moreJuly 9, 2024
Destination: Budapest
Very satisfied. First time traveling in Europe and everything went smoothly. The vehicle was in great condition, having only 3-4,000 kilometers on it, and it was very stable.
View moreJuly 8, 2024
Destination: Budapest
Quite good, very nice
View moreJuly 7, 2024
Destination: Budapest
The original car had chassis issues, but upon notifying the rental company, they coordinated a replacement. The toll fees couldn't be transferred, but they provided a vehicle with inclusive toll fees.
View moreJuly 6, 2024
Destination: Budapest
Very satisfied
View moreJuly 5, 2024
Destination: Budapest
The car was relatively new, having only driven 1500 kilometers, and its condition was good.
View moreJuly 4, 2024
Destination: Budapest
1. The store is not near the airport, located 4 kilometers away in an industrial area, in a very secluded office. See the pictures I posted. When I arrived and called, no one answered, so I had to take a taxi to the store. No one was at the store, and I had to reach out to customer service to get someone there.
View more2. The reserved car was not available, and they gave me an old van instead, with no Bluetooth, broken car mount, and it wouldn't start after being parked for a while. I had to turn it off and on again to get it to start. They called it an upgrade, but it was actually a downgrade, ruining my experience!
3. Hidden charges: they said there would be a 50 Euro fee for cross-country travel. The Schengen Agreement allows travel between countries, but this was not mentioned in the terms. It's really unreasonable!
4. I mentioned during rental that I wanted to return the car a day early, and they said it was fine. However, when I arranged my schedule to return, they said they were on holiday that day and I had to return the next morning at 8 AM. It's the first time I've heard of a rental company freely taking a day off with no staff, even when it's not a public holiday. They wouldn't accept the car return during their office hours. It's unbelievable!
5. When picking up the car, they said they would go to the airport, but they left me at a fork in the road. As I was not familiar with the place, and GPS was inaccurate, I had to circle around to find my way out.
In summary, after reading these 5 points, who would dare to continue renting from this company?
July 4, 2024
Destination: Budapest
The service at the store was quite good.
View moreJune 29, 2024
Destination: Budapest
The location of pick up was scary! The waiting time for pick up was very long
View moreJune 27, 2024
Destination: Budapest
The car was in good condition. The staff checked it thoroughly when I returned it, which was very helpful to immediately confirm any issues. By the time I walked to the terminal, I received an SMS notification that the credit card pre-authorization had been canceled. Very efficient, good experience.
View moreJune 26, 2024
Destination: Budapest
Flight was late and I have picked up cars before in Budapest and was worried I would have to walk all the way down to the remote car park but they used their common sense and moved it to the reserve spaces by the arrivals lounge.
View moreJune 26, 2024
Destination: Budapest
Excellent, very patient during both car pickup and return.
View moreJune 24, 2024
Destination: Budapest
Good
View moreJune 24, 2024
Destination: Budapest
Very satisfied
View moreJune 23, 2024
Destination: Budapest
Very satisfied
View moreJune 22, 2024
Destination: Budapest
Schiller vehicles are good, pickup and dropoff are convenient. I paid a 35 Euro cross-border fee and highway fee for Hungary (covering the rental period).
View moreJune 22, 2024
Destination: Budapest
Very good
View moreJune 18, 2024
Destination: Budapest
Excellent
View moreJune 16, 2024
Destination: Budapest
Pretty good, they recommended insurance so I didn't have to buy it from them.
View moreJune 16, 2024
Destination: Budapest
Very satisfied.
View moreJune 14, 2024
Destination: Budapest
Very good.
View moreJune 8, 2024
Destination: Budapest
Satisfied. Big companies are still reliable. After exchanging the car, the deposit was refunded within minutes.
View moreJune 2, 2024
Destination: Budapest
Very good. The rental company is located in a factory next to the airport. The owner is a race car driver. You need to call ahead when arriving at the airport. No upsells or fees. We drove over 2000 kilometers in 5 days. The vehicle was a Mercedes GLB.
View moreMay 31, 2024
Destination: Budapest
The staff had a very good attitude during pickup, didn't push any insurance sales, and there were no hidden charges. The inspection during return was very thorough; I've never experienced such a detailed check before.
View moreMay 30, 2024
Destination: Budapest
The counter staff was good, did not try to sell additional unnecesssary insurance. Prompt service, car was ready. I did not get the car though. I booked an estate but got a small-medium SUV. Not sure if its an upgrade. In any case the most important to us was the luggage space. Thankfully we were able to just about squeeze ours in. I specifically booked an estate for the purpose of the luggage space.
View moreMay 28, 2024
Destination: Budapest
Very satisfied
View moreMay 21, 2024
Destination: Budapest
Generally, the service abroad is excellent and people are very polite. The only issue is the language barrier, as communicating in English in Hungary can be challenging.
View moreMay 6, 2024
Destination: Budapest
The staff were enthusiastic and reminded us in advance that we needed to buy an Austrian highway ticket at the border when driving to Austria.
View more