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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1980309058
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1980309058
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Tunisia Car Rentals

Guest reviews

1 / 9
Michelle

June 24, 2024

Destination: Tunis

4Average

The staff service attitude was acceptable. However, we booked an automatic transmission, but they assigned us a manual one. After coordination, they provided us with a smaller vehicle. The car rental company refused to give any compensation, but eventually, we received partial compensation from the rental platform.

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Martina Beck

June 5, 2024

Destination: Algeciras

10Excellent

Very satisfied

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Jo Carey

May 26, 2024

Destination: Tunis

2Poor

Terrible rental company. They gave me a broken car, claiming the engine was faulty because I used the wrong fuel.

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May 2, 2024

Destination: Tunis

7.3Good

Le temps de restitution est trop long il faut courir après le personnel pour être servi ,35 minutes pour trouver quelqu’un

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Moses Mark

April 20, 2024

Destination: Enfidha

10Excellent

Very satisfied

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Lionel Johnson

March 27, 2024

Destination: Tunis

10Excellent

Satisfied

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Mike Sally

March 27, 2024

Destination: Tunis

8Very good

It's okay

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Leonard Christy

February 17, 2024

Destination: Tunis

10Excellent

The service efficiency was quite satisfactory, and the car pickup and drop-off were convenient, right in the arrival hall. However, there was some dishonesty regarding the deposit; they mentioned it would be refunded within a day or two after the car was returned, but it has been half a month and it still hasn't been refunded.

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Jacob Jennings

January 31, 2024

Destination: Tunis

10Excellent

Very satisfied, trustworthy. They are very diligent in following up on issues, making renting a car in a foreign country feel safe. The car was significantly upgraded without additional charges, which is very considerate.

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Channing Dick

January 29, 2024

Destination: Tunis

10Excellent

Very satisfied

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Kristin Paul

December 11, 2023

Destination: Tunis

4Average

They are too stingy with customers! Renting a car for three days and only allowing 20 minutes of grace period for return!

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Josephine Irving

February 15, 2020

Destination: Tunis

2Poor

When picking up the car, the inspection report already had circles marking over a dozen scratches and dents on the car body. I pointed out some additional spots myself. When returning the car, they suddenly claimed that a certain spot was a new scratch. I am sure that it wasn't caused by me, but due to lack of experience, I didn't take photos of the entire car. In the end, I had to sign due to rushing to catch a flight. The inspection staff seemed to be taking advantage of the situation to extort money from customers. They later charged me over 1,200 RMB without providing any invoice, email, or notification. I had purchased insurance but now don't know how to make a claim.

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D.Chalchal

September 18, 2019

Destination: Enfidha

10Excellent

I was charged late hours fees even though I had put 10pm as arrival time but other than that everything was perfect. The guy at the counter was very helpful

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S.Hadji

August 26, 2019

Destination: Tunis

8.3Very good

Mr Riad un super type...

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Lestjo

August 21, 2019

Destination: Tunis

3.7Déçu et fatiguant

temps d’attente trop long pour récupérer ma voiture alors que j'étais le seule client. Je devais avoir une skoda fabia ou similiaire, j’ai eu une DACIAN LOGAN ( aucune similitude).

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Nazmi SAR

July 1, 2019

Destination: Tunis

6.7NOBODY WAS THERE TO DELIVER THE RENT A CAR. WE TRIED TRO FIND PERSON WHO DELIVER THE CAR 55 MINUTES

The car was excellent. But service was terrible. nobody was trhere. we tried to find the car more then 55 minuteds. we assked more then twelve place and person to find the person who will delivered the car to us.

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Lynn John

May 4, 2019

Destination: Tunis

8Very good

Both picking up and returning the car were quick and efficient, but Tunisians tend to ask for extra money randomly. Initially, I was asked to pay 16 dinars for some tax, but later they said one dinar would be fine and handed over the car. When I returned the car at the departure terminal, they wanted to charge me 10 dinars for an upstairs return service fee. When I questioned this, they said it was not necessary.

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Hedda Babbitt

February 21, 2019

Destination: Tunis

6Average

There were hidden charges; they insisted on a 20 dirham so-called airport tax when picking up the car. That's about 45 RMB, and there wasn't any receipt provided.

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Milo Ruth

February 7, 2019

Destination: Tunis

10Excellent

The staff spoke good English, making communication easy. After returning the car, they even kindly called to check taxi prices for me.

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January 15, 2019

Destination: Tunis

6.3Terrible counter service from the Europcar Tunis airport woman

Aggressive, rude and condescending counter service from the female staff who "has been here for two years" - refused to provide clarity on the insurance that was supposed to be comprehensive or how we claim any charges in case of an event. While we purchased zero-excess insurance here, Europcar Tunis claims not to have comprehensive insurance and we had to figure out the difference through a lengthy phone call with Europcar and Easyrentcars. She only tried to explain once the agencies were on the phone.

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Marguerite Robin

October 12, 2018

Destination: Tunis

8Very good

The store is not at the airport. Called and had to wait a long time before someone came.

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Natividad Harrison

October 11, 2018

Destination: Tunis

2Poor

Service attitude was average. When there's a language barrier, they are unwilling to explain much. Queue time was too long.

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Rock Mac-

October 10, 2018

Destination: Tunis

10Excellent

Average

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Pete Wild

October 9, 2018

Destination: Tunis

8Very good

The service was quite good.

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Uriah More

September 28, 2018

Destination: Algeciras

2Poor

We arrived at Algeciras Port and found Enterprise around 3:30 PM. The staff told us there were no cars available and that one would be available at 4:30 PM. We asked for confirmation, and he called and said the car would be back by 6 PM. We were very upset as this company only had one car. The staff then suggested we try other rental companies, Avis and Hertz, confidently saying they should have cars. It didn't seem far, but it was raining, and we were dragging our luggage. We walked a long way to Avis, only to find it was closed until 4 PM, and Hertz was even further away, not opening until 4:30. When Avis finally opened, they said it was impossible to get a car without a reservation. We had no choice but to go back to Enterprise. We would have waited if they guaranteed a car by 6 PM, but the staff couldn't promise this and sent us to check other rental companies again. After much insistence, he finally made another call to the current customer, confirming the car was already in the parking lot. By this time, it was well past 4:30. When completing the paperwork, we requested a discount because they didn't have the car ready at the appointed time. The staff, a chubby older man, refused, saying we weren't there at 4 PM (we arrived at 3:30, but they said the car would only be available by 6 PM, so we returned at 4:30). This made me so angry that I cursed in Chinese—the first time I ever did so to a foreigner. The man offered a bigger car and GPS as a discount, but I had already reserved an MPV which was sufficient for three people and luggage. Though we could use Google Navigation, he insisted on not giving a discount, so we reluctantly accepted. I swear everything I wrote is true. If you still choose this company, good luck. Algeciras is a small place where it's difficult to find rental cars without reservations.

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Tammy Macaulay

August 22, 2017

Destination: Tunis

10Excellent

Pretty Good

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Angela Felton

February 7, 2014

Destination: Tunis

10Excellent

Upon arrival at the airport, the SGF staff was already there with a sign and had completed all the paperwork, leading us to the parking lot. That night, due to a malfunctioning GPS, the staff came to the hotel after a phone call to assist us. Since it couldn't be replaced, they took it back to the company without charging us. On the last day, we returned the car three hours ahead of the scheduled time, and the staff promptly arrived to complete the return procedures quickly.

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

Q3.What if I want to pick up or drop off my rental car out of office hours?

Q4. Can I take the hired car to another country or cross border?

Q5. Can I pick up my car at one location and return it at different location?

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1980309058
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Service Code#1980309058

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