Terrible counter service from the Europcar Tunis airport woman
Tunisia
Reviewed: Tue, Jan 15, 2019
About Europcar:6.3/10
Aggressive, rude and condescending counter service from the female staff who "has been here for two years" - refused to provide clarity on the insurance that was supposed to be comprehensive or how we claim any charges in case of an event. While we purchased zero-excess insurance here, Europcar Tunis claims not to have comprehensive insurance and we had to figure out the difference through a lengthy phone call with Europcar and Easyrentcars. She only tried to explain once the agencies were on the phone.
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Terrible counter service from the Europcar Tunis airport woman
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