United States Car Rentals

Sim, tive uma cobrança extra de pedagio. Gostaria de ser reembolsado pela taxa de conveniência.

最大手で同カテゴリーの車の選択肢が多いのが良かったです。普段乗り慣れている日本車メーカーからコンパクトカーが選べたので、とてもいい感じでした。

Me cobraron 177€ al devolver sin decirme porque

飛行機の遅れで夜遅くに到着しましたが、受付の女性がとてもフレンドリーで、今日はみんな天気が悪くて遅れてるから大丈夫よと親切に接してくれました。

At first they had some challenges with my international card and drivers license but it was quickly dealt with by a senior member of staff.

カレー臭い車でした。 車両も傷だらけでした。 ハーツのカウンターではフルカバレッジを強引に進めてきますが2回断ると断れます。

It took me a while to pick up the car, but except this, everything was fine.

Un vehículo excelente, muy cómodo y en excelentes condiciones mecánicas y de los interiores como nuevos

Staff as very helpful and efficient, got in and out in less than 10 minutes with a very positive experience.

It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.

We waited well over an hour to see an agent. Then we waited to get our car about 20 minutes

There was a bit of a wait to pick up the car. Two staff were serving. They did make us wait outside the portacabin whilst they dealt with other customers - and it was actually cold that day! However, once we were served it went smoothly - no hidden charges or attempted "upselling" so this was much appreciated. The return was done quickly an efficiently.

Good modern facilities with little waiting

Car was in much poorer condition than the vehicles we own. Fox Tampa staff is great; Fox corporate customer service awful. 2 major issues. After driving a bit, had an oil/burning smell that would not go away--seemed to have a bad tire or wheel bearing. Also, had a soft tire (took picture of air pressure screen) on pickup. Discovered next day that it wouldn't hold air after re-filling with air, because it had a nail in it. Fox Customer Service said we needed to pay because it was not reported within 6 hours. Very disappointed in their lack of appropriate service.

Smooth, quick and helpful

Car condition not great. Wasn't offered the car on the reservation (Camry). Instead, was offered a Chevy Malibu or Nissan Altima only, and told Malibu was larger and better.

とても良い状態の車を用意していただいた。

Every thing look fine to me

Very Helpful when I needed roadside assistance

Sí muy bien Saber lo del cobro $

We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.

Have not received my deposit back yet

the option for the toll shoukd be offered at reservation online and not as a surpise at the counter

Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.

Upon arrival to collect the vehicle on December 5, I faced a delay of approximately 35 minutes. This was due to the unavailability of a suitable vehicle, despite making a reservation well in advance. The first vehicle I was given had an expired vehicle registration. I only discovered this when told by the SCDMV. Exchanging to a legal vehicle required me to take unpaid time off work, which hasn't been compensated. More than 6 other vehicles also had expired registrations. To top it off, I was then charged (and subsequently refunded after complaining) because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative.

It is ridiculous that they rent out PHEVs when the customer has no way o charging the electric battery

Car was the one I booked, it was in good condition and clean. The desk staff were really efficient and helpful, a lot better than the last time.

Alamo is a good rental company. they are fast and its easy.

カムリクラスとのことだったが、実際借りたのはクラウン（S30型）だった。ハイブリッドで燃費もそこそこよかった。 カウンタースタッフの方がとても良い方で親切でしたが、Budgetだとデポジットが別に引き落とされるのが面倒です...

La prenotazione ha superato le mie aspettative. Complimenti

希望した車種の在庫がなく日産のRougueになってしまった

First electric car rental. Did well in the conditions. Wiper fluid was not full when I got the car so driving back empty was an issue.

Hertz はコロナ後1番使ってます。 ここのレンタカーは新しく程度が良いから

Need ability to add Preferred Number

Great car ,,,selection huge,..great customer service

予想以上に新しいcorollaを受け取りました。

The car itself was good, and the rental process was very easy and straightforward. There were only small dents and scratches on the bodywork, but nothing major that affected its performance. However, the USB port for connecting to Apple CarPlay didn't work properly, which was quite inconvenient. Everything went well with the car, but when I returned it, I was charged an extra 50$ for fuel, even though the tank was full. I've tried to get a refund, but so far, no luck. This is very annoying and has been the most frustrating part of the experience. Overall, the car and the rental process were fine, but the extra charge and the difficulty in resolving it leave a bad impression.

Avis was good, EXCEPT, they made two unauthorized charges to our credit card with no explanation, or copy of a receipt that may help. We dropped car off early in the day, so no attendant. Avis was also aware of extended rental, as the desk attendant had to ask another attendant about what to do, and we assumed that this was allowed for, but it wasn’t reflected on our rental agreement. Very difficult to reach anyone at Avis to discuss this. Placed on hold for over an hour, so I just hung up. I will try again to reach them to discuss these issues.

Thrifty is usually great but this time there was a shortage of staff at the pickup counter which created a long wait

It was clean and great

I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.

Very good company to deal with. Simple and easy to pickup vehicle with good staff.

Quick service and friendly staff

Counter wasn't too busy, got the car I reserved, which isn't always the case. No difficulty locating my reservation.

When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.

Hay pocas personas en el counter al momento de la recogida, y mucha gente en la fila, lo cual demora la retirada.

The car was as l’m expecting clean and new.

Fui muito bem atendida pelos colaboradores da Hertz.

Overall this was a very good experience. Booking was easy and the pick-up location easily found The car was very clean and in very good condition. This was the second recent booking for a rental at this location. It was an Avis rental and I have rented many times from this office - always a good experience.

カウンタースタッフは最悪もう2度とナショナルは利用しない