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Rental Locations
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Last updated on: March 20, 2025
12 Rental Locations
Pickup
Please follow signs to the Air Train and depart at Federal Circle. Proceed to the first floor and go to the Alamo Counter.
Telephone
+18446481611
8.8/10 Very good
3000+ ratings, 11 reviews
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Closed
Pickup
Airline passengers go to baggage claim. AIRLINE PASSENGERS There is NO counter located in the Arrival Terminals. ALL CUSTOMERS must take the Air Train to Station C/Federal Circle. The Avis counter is approx 50 yds. CARS: Located at the Car Rental Facility. RETURNS: Follow signs that say "Car Rental Return". AFTER-HOURS RETURNS: Open 24 hours. Local renters go to car lot. WALK-UP RENTERS Follow airport signs for Rental Car Return. They will lead to the Avis car rental lot.
Telephone
718-244-5400 / 718-995-7003
8.6/10 Very good
2000+ ratings, 7 reviews
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Closed
Pickup
Please follow the Airport signs to the Airtrain to be transported to the Hertz facility located at Station Federal Circle. The train runs approximately every 6 minutes and can be boarded from all terminals.
Telephone
+17186567600 / +17183509099
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+18777770010
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Due to current events we have temporarily relocated our Enterprise Rent a Car operations to the National/Alamo Car Rental facility located at Federal Circle. Please use the following directions to retrieve your Enterprise Rental Car. Once departing from baggage claim please follow the signs for the Airtrain. Once onboard please get off at the Federal Circle stop. Please proceed to the National/Alamo Car Rental Facility where an Enterprise Representative will be there to help you retrieve your rental vehicle. If arriving via any other transportation please use address: Building 308 Federal Circle Jamaica NY, 11430. Please pull into the lot and we will direct you to the front counter where an Enterprise Representative will be there to assist you. If you have any questions please email us at EnterpriseJFKNY@ERAC.com we would be happy to assist you.
Telephone
+18446481609
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The National Car Rental location is located by following the signage to the Air Train. Depart the Air Train at the Federal Circle stop, proceed to the first floor and National will be to the right. Please proceed to the counter to obtain your rental agreement.
Telephone
+18446481610
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
From all terminals, take the AirTrain to the Federal Circle stop. Follow the SIXT signs to the ground floor. If you are taking the escalator down, our SIXT branch is on your left side. If you are taking the elevator, our SIXT branch is on your right side.
Telephone
+18887498227
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
To ensure a smooth shuttle service, kindly contact us on WhatsApp at +1 917 224 9809 at least 24 hours before your flight, and our staff will make arrangements for you.
Telephone
+19172249809 / +18007811023
8.4/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
Please take the take the AirTrain to the Federal Circle stop. We are located on the Ground Floor. Follow the Dollar/Thrifty logo to the car park for pick up.
Telephone
8772830898 / (877) 283-0898
8.4/10 Very good
2000+ ratings, 6 reviews
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Closed
Pickup
Airport Terminal Courtesy Phone COUNTER: There are NO counters located in the Arrival Terminals. ALL CUSTOMERS must take the Air Train to Station C/Federal Circle. The Budget counter is approx 50 yds. VEHICLES: Located at the Car Rental Facility. RETURNS: Follow signs that say "Car Rental Return". AFTER-HOURS RETURNS: Open 24 hours.
Telephone
+17186561890 / +18005270700
8/10 Very good
500+ ratings, 3 reviews
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Closed
Pickup
Shuttle pick up is available at the Federal Circle. From any terminals please take the Airtrain to Federal Circle. Once you are there please go downstairs to the street level and follow the signs to free shuttles. Once you reach the roundabout with a sign that says: "Free Shuttles to Off-Airport Hotels and Rental Cars" please call us at 855-550-0008 to request a pick up.
Telephone
+18555500008
7.4/10 Good
2000+ ratings, 9 reviews
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Closed
Pickup
Please take the take the AirTrain to the Federal Circle stop. We are located on the Ground Floor. Follow the Dollar/Thrifty logo to the car park for pick up.
Telephone
+18664342226
Hertz
8.0/10
Budget
7.8/10
Thrifty
7.1/10
Alamo
9.1/10
AVIS
8.0/10
Dollar
7.5/10
ACE
7.5/10
Fox
10.0/10
PAYLESS
8.0/10
Advantage
6.7/10
National
9.2/10
Europcar
7.3/10
Reviewed: February 28, 2025
very unhelpful service. The car we reserved was not there and the only option offered was to upgrade to a bigger car and pay more. She did not agree to waive the upgrade cost despite hertz not having the car we reserved
Reviewed: December 16, 2024
Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva
Reviewed: October 31, 2024
Lo unico que sugiero, es que hubiese sido conveniente para mi que Qeeq hibiera podido agregar mi numero de Hertz Gold Member a la renta. Consulte y se me informo que no era
Reviewed: August 17, 2024
The pickup and return process was very smooth this time!
Reviewed: December 27, 2024
After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.
Reviewed: November 10, 2024
Rented a car in NY from JFK airport.. Great experience, car was ready, nice and exactly like booked with all inclusive insurance. Great reate.
Reviewed: November 16, 2024
Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way. Also for the security deposit, she charged me way above the amount that was specified. Conclusion : this is my first and last time to deal with Thrifty because of this person.
Reviewed: July 20, 2024
I reserved a Versa, but I was given a brand new Altima with an initial mileage of 979 miles. The driving experience was excellent.
Reviewed: March 21, 2023
Max and Chris at the JFK rental car were amazing. So friendly with customer.
Reviewed: June 17, 2024
The service attitude was excellent, with smiles throughout the process.
Reviewed: December 6, 2023
yes alamo was very fast and efficient checkin for me this time .. at other times ive waited but this time was quick and smooth. very curteous and professional and great cust service.
Reviewed: August 25, 2022
Superb location, service and vehicle. Faultless service and a really excellent experience.
Reviewed: October 29, 2024
Terrible, disrespectful, unprofessional AVIS station at JFK. I will never use it again. People waiting over an hour at 11PM after trans-Atlantic flights, tired, indifferent employees who couldn't care less. Shameful.
Reviewed: September 24, 2024
Waiting over 40 Minutes for car to be available as they didn't have any of the type we booked in the lot and didn't want to upgrade etc. it was tiring. More worryingly they have posted an additional charge to my credit card with no explanation. It just labeled as no packaged item charge and it's added $24.17 to my card. I have tried to find no it what it's for but no clue. We declined any and everything they offered and relied on the fact we'd pre booked and paid for everything with QEEQ. Have asked for QEEQ to try and fine out what the charges are for. Fingers crossed some one will explain or arrange for refund if they are not right.
Reviewed: August 13, 2024
It's better not to pick up the car at JFK Airport in the future. There were less than 10 people ahead, but I waited for an hour and a half. The efficiency is very low. However, Avis resolved the issues promptly. At one point, the tire was flat, and they quickly solved it at another location.
Reviewed: March 19, 2024
When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.
Reviewed: November 23, 2022
The attendant offered a smaller car than the one that I reserved. The attendant wanted me to purchase insurance, although I purchased the insurance online. He said it was because I reserved it throug1h a third party.
Reviewed: June 15, 2022
I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.
Reviewed: January 28, 2022
I ordered a car from JFK and I had no idea that it's not located at the rental area, instead I had to take a shuttle. Unfortunatily I had no idea that the office is closed at night, it opens only at 8:00 AM, and I arrived there at 7:00 AM, and I needed to wait for an hour, there was also no telephone to talk before the opening hours.
Reviewed: March 18, 2020
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
Reviewed: January 21, 2020
No issues on collection. Nice car, fitted the bill. Easy drop off.
Reviewed: December 12, 2019
The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.
Reviewed: November 20, 2019
It was very easy to pick up of car and also to drop off. In this moment the best rental car, in my brief experience!
Reviewed: August 15, 2019
You’re understaffed and do not appear to check vehicles mechanicLe status.
Reviewed: August 14, 2019
I was surprised at the uncleanliness of the vehicle. Dirty seat, windows and console.
Reviewed: September 4, 2019
The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
Reviewed: June 25, 2019
National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.
Reviewed: August 26, 2019
O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.
Reviewed: September 10, 2018
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.
Reviewed: October 29, 2017
Easy and convenient, smooth return process, car condition was very good
Reviewed: June 8, 2017
The car was in excellent condition and very new, with less than 500 kilometers on it, so there was a noticeable leather smell. The pickup location was hard to find, with no clear signs or directions. I had to search and ask around in pouring rain and eventually found it above the HERZE building.
It takes up 47% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from JFK Airport (JFK) for the last 30 days.
Lowest rental rates at the Jfk Airport (JFK) is USD 50.96 on average, and can go up to USD 117.71 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Saturday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Jfk Airport (JFK).
* Based on the scheduled pickup time of all bookings from JFK Airport (JFK).
Most customers book a rental car from Jfk Airport(JFK) for 7 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 23% of the total bookings at Jfk Airport (JFK).Out of it, besides New York, other top destinations : Philadelphia, Boston.
On average, Basic Protection costs USD 59.52 per day for SUV, USD 53.89 for Small and USD 55.08 for Large.
Do You Know?
No.1 Source Country
Customers from Czech Republic choose Jfk Airport(JFK) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Israel prefer more spacious car models like and Ford Transit.
Quite a Planner
Poland renters like to plan much more ahead, they usually make the online booking 137 days before pickup from the Jfk Airport (JFK).
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Customer Service
8.8/10 Very good
400+ ratings, 1 reviews
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Closed