From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8787676352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8787676352
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Dollar, John F Kennedy Airport Car Rental

Dollar 4000+ ratings, 51 reviews

New York, New York, United States

7.4 / 10 Good

Best Price Car Rentals at John F. Kennedy Intl Airport(JFK)

Last updated on: December 15, 2024

Dollar - John F Kennedy Airport Information, Car Rental Instructions & Policies

Address

BUILDING 312 FEDERAL CIRCLE

Telephone

+18664342226

Pick-up Instructions

The Dollar - John F Kennedy Airport car rental location is in terminal

You can arrive by airport light trail and locate Dollar - John F Kennedy Airport car rental.

Please take the take the AirTrain to the Federal Circle stop. We are located on the Ground Floor. Follow the Dollar/Thrifty logo to the car park for pick up.

Drop-off Instructions

Please return to the car park located at:Thrifty, 312 Federal Cir, Queens, NY 11430, United States. Then take the AirTrain back to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 35 - 52 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 999/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 13.99/day
capped at USD 98
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13.99/day
capped at USD 98
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13.99/day
capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from John F. Kennedy Intl Airport

8.9 mi from La Guardia Airport

10.5 mi from East 34th Street Airport

Railway Stations

11 mi from Grand Central Station

14.8 mi from George Washington Bridge Bus Station

15.3 mi from Dyckman Street Subway Station

Hotels

8.9 mi from Allegria Hotel

10.4 mi from Holiday Inn NYC - Lower East Side

10.5 mi from Madison LES Hotel

Other Landmarks

10.5 mi from Brooklyn Bridge

11.3 mi from New York Public Library

11.4 mi from Ground Zero

FIND ME A CHEAP RENTAL
Map view of Dollar Store Location
coordinates: 40.65981 -73.804026

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 2.3
  • Vehicle cleanliness: 2.3
  • Spaciousness: 2.4
  • Counter staff: 2.0
  • Pick-up location: 2.1
  • Drop-off location: 2.2
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • C.Dos Santos

    New York

    9.2 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Like: Everything
    Dislike: Did not get the car i requested
    Read More >
  • C.SCOTT

    New York

    5.3 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Car was not ready when we arrived waited well over 1.5 hours which didnt allow us to make the full journey to our destination, and had to stop at a holiday inn for the night. Conned into having a sat nav upgrade with wifi of which didnt work properly and charging cables provided did not work had to go out and buy USB cable, sat nav kept turning off therefore we ended up getting lost and going miles out of our way, on the return of the equipment we explained all of this and they told us to complain to Dollar of which we have but they not interested now they have the money. Certainly would not use dollar again or recommend them.
    Read More >
  • D.McLean

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    I wish a was able to pick from options available as opposed to being given only a specific vehicle to drive.
    Read More >
  • GD

    New York

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2024

    Terrible counter staff.
    Read More >
  • B.Williams

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    The overall experience was great, from initial contact with customer service to driving out the lot. Everyone I came into contact with was very professional and pleasant, service was expeditious..thank you guys for a wonderful experience.
    Read More >
  • MZ

    New York

    9.7 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    everything was ok
    Read More >
  • Anonymous

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Dollar have a high toll charge in comparison with other companies. That is not taken in account at the time of reservation
    Read More >
  • Anonymous

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    I was surprised that I had to pay insurance. Big Amount !
    Read More >
  • Rocio I

    New York

    5 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Solo había una persona atendiendo en el aeropuerto, la fila era enorme. Solo íbamos a usar el coche por 4 horas para ir a Manhattan y perdimos mas de una hora en fila. La señorita de muy mal humor y poco amable. Y al salir la persona de la caseta de salida estaba sentado en otro lado y tardó más de 15 min en llegar a darnos la salida por mas que tocábamos el claxon. Por culpa de dólar usamos menos el coche. Al llegar a devolver el proceso fue igual de lento. La gente de dólar del JFK no tenían ganas de trabajar
    Read More >
  • Padders

    New York

    9.3 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    We had to wait for a vehicle for 2 hours. This was due to original booking stating 4.00pm pick up but flight details were amended by the carrier so we arrived earlier. Vehicle wasn’t that clean. No portable GPS devices available sine Covid.
    Read More >
  • J.Sanchez Vindas

    New York

    5.7 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Peseimo servivicio
    Read More >
  • M.Witthayanuwat

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    The car exceeded my expectations, easy to pick up and drop off. The counter staff very helpful and nice. This rental car (Dollar) is the best I've ever rented.
    Read More >
  • Anonymous

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    3 hours to get the car
    Read More >
  • R.Melo

    New York

    9.7 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Very expensive
    Read More >
  • T.Steventon

    New York

    6.3 /10 Average

    Reviewed: Wednesday, December 18, 2024

    When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.
    Read More >
  • Modesty Martin

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    At Kennedy Airport, you need to take the AirTrain to get to the rental office.
    Read More >
  • Hermosa Charlotte

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    The lady at the store was very nice and provided good service. Overall, I am quite satisfied. Actually, all foreign car rental companies are pretty much the same, so you can rest assured.
    Read More >
  • Egbert Eve

    New York

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The service was mediocre. They didn't have the Nissan Altima mid-size car I reserved, and there was no free upgrade or any explanation. They just kept insisting that the Nissan Versa was the car I rented. Another friend who rented with me faced the same issue: he reserved a Ford Focus but was given a Hyundai Accent. It seems that not providing the reserved car model is very common with Dollar.
    Read More >
  • Angela Perkin

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    At the New York airport branch, a plus-sized African American staff member served us with an indifferent attitude and slow actions. Despite arriving on time to pick up the car, she told us it would take another two to three hours for it to be ready. As we were in a hurry, we asked for any available similar car. Only then did she provide a Toyota. This wouldn't have been a big issue, but she mentioned they were changing the policy from full-to-full fuel to full-to-empty. In our rush, we agreed, but the fuel tank was only at 90%. When we returned the car, we were charged over $90 for the fuel and taxes. It's unfair to expect a car to be returned with an empty tank.
    Read More >
  • Burke Jacob

    New York

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The rental company is conveniently located; just get off the airport's small train. However, the forced charges are annoying. The order also did not match what was on the rental website.
    Read More >
  • Karen Jackson

    New York

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    I suggest renters to definitely check the vehicle's condition. I couldn't imagine renting a car with severe scratches on the rims on my first try. They changed the car after my complaint. I felt very unsafe.
    Read More >
  • Edmund Waters

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The service at the Kennedy Airport location was average. It might be because it was busy with many people. The staff seemed indifferent, passable at best.
    Read More >
  • Cora Hume

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    No Chinese service; communication was difficult.
    Read More >
  • Leona Sherwood

    New York

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The attitude was mediocre, and they tried to upsell me on additional costs. The main issue was that I booked a Chevrolet Suburban, but they gave me a much smaller Chevrolet Tahoe. When we raised our concerns, the DOLLAR staff said expressionlessly that they didn't have any Suburbans! It's frustrating to deal with such a situation.
    Read More >
  • Ryan Malan

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Very reliable company. When the car battery died, they provided free jump-start service.
    Read More >
  • Ingram Mackintosh

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Arrived at the store late at night, scheduled to pick up the car at midnight. The staff was changing shifts, and the black female employee taking over was very arrogant, with a difficult-to-understand accent. Even when I asked her to repeat herself, she didn't slow down, making it very frustrating. If I were in my home country, I would have yelled at her. I had reserved a Grand Cherokee but got a Dodge Journey instead. Although the car was new, its power was much worse than the Grand Cherokee. Dollar is playing word games, claiming 'Grand Cherokee or similar' when there isn't anything similar. I've rented from Dollar several times, never getting the specified model. Very disappointed with Dollar and won't use them again.
    Read More >
  • Letitia Taylor

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Pretty good
    Read More >
  • Rachel Rose

    New York

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2024

    When we arrived at Dollar, the staff kept pushing us to add options and extra charges, claiming they were necessary. We felt helpless in a foreign place, and I think QEEQ is unreliable in this aspect.
    Read More >
  • Carr Marshall

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Not many people, car pickup was very quick
    Read More >
  • Beatrice Daisy

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    I've used QEEQ multiple times without any issues.
    Read More >
  • Martha Orlando

    New York

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Too many sales pitches
    Read More >
  • Murphy Bernard

    New York

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2024

    Paid and booked a month in advance, but still waited two hours for the car and was given a lower category model.
    Read More >
  • Zona Sheridan

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Satisfied
    Read More >
  • Walter Davy

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Dollar's rental cars offer great value for money.
    Read More >
  • Angelo Woolf

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Quick and efficient car pickup, very good.
    Read More >
  • Monica Kent

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Satisfied, no need to queue
    Read More >
  • Bishop Franklin

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Excellent
    Read More >
  • Toby Ellen

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The vehicle was in poor condition with too many faults. The service was okay, but the car was not good.
    Read More >
  • Payne Camilla

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Convenient and fast
    Read More >
  • Pamela Douglas(s)

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The car pickup time took too long, up to 3 hours. I saw some customers who arrived earlier waiting for 5 hours.
    Read More >
  • Dave Winifred

    New York

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    Average
    Read More >
  • May Juliana

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Great service
    Read More >
  • Enoch Doherty

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Good
    Read More >
  • Christopher Alsop(p)

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Acceptable
    Read More >
  • Theresa Crane

    New York

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2024

    Landed in JFK at night, rented a car, and experienced aggressive insurance upselling. I had already told the staff that I bought full insurance on the app, but they still handed me several English documents and asked me to sign them. I had my child translate for me, and it turned out to be additional insurance. I refused to sign and reiterated that I had already purchased full insurance. The staff claimed they couldn't see my insurance purchase on their website. I called the car rental customer service for coordination. The customer service confirmed that the staff knew about my insurance. At this point, the staff became very rude, spoke extremely fast, and handed me a toll fee card for signing. The price was outrageous, with a 12-day rental costing $256. I asked if it was the rental fee, deposit, or a bundled fee, fearing a misunderstanding. The staff impatiently said it was the rental fee and asked me to sign. I called customer service again. After a long conversation between the customer service and the staff, and even with the headquarters, they advised me to give up the rental, citing unreasonable charges. Headquarters confirmed there was no such price. The back-and-forth took over an hour. I will never rent from this company again; it's terrible.
    Read More >
  • Elva Nathaniei

    New York

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2024

    The staff had a poor attitude. Finding the car was very troublesome with no guidance from any staff.
    Read More >
  • Enid I.

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Very convenient and easy to rent a car.
    Read More >
  • Brandon Ivan

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    The process was very simple, and the wait time was not long. The return process was so convenient that I was concerned and asked the front desk if it was really all done.
    Read More >
  • Michelle

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Excellent
    Read More >
  • Barlow Pigou

    New York

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Service is just typical.
    Read More >
  • Eleanore Ferguson

    New York

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Due to a sudden change of plans, Dollar refunded the prepaid insurance and other expenses. They also agreed that Zuzuche would handle the refund of the extra rental fees I prepaid.
    Read More >
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