Dollar JOHN F KENNEDY AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Angela Perkin

United States

Reviewed: Sat, Sep 5, 2015

About Dollar: 8.0 /10

At the New York airport branch, a plus-sized African American staff member served us with an indifferent attitude and slow actions. Despite arriving on time to pick up the car, she told us it would take another two to three hours for it to be ready. As we were in a hurry, we asked for any available similar car. Only then did she provide a Toyota. This wouldn't have been a big issue, but she mentioned they were changing the policy from full-to-full fuel to full-to-empty. In our rush, we agreed, but the fuel tank was only at 90%. When we returned the car, we were charged over $90 for the fuel and taxes. It's unfair to expect a car to be returned with an empty tank.

About QEEQ: 10.0 /10

Dollar

John F. Kennedy Intl Airport(JFK)

New York

United States

1 days rental

Relevant Reviews on Dollar JOHN F KENNEDY AP

Monica Kent

United States

1 days rental

Dollar

John F. Kennedy Intl Airport(JFK)

New York

United States

Reviewed: Mon, Oct 29, 2018

“New York - Quebec - New York”

About Dollar: 10.0 /10

Satisfied, no need to queue

Rachel Rose

United States

1 days rental

Dollar

John F. Kennedy Intl Airport(JFK)

New York

United States

Reviewed: Mon, Jan 29, 2018

About Dollar: 2.0 /10

When we arrived at Dollar, the staff kept pushing us to add options and extra charges, claiming they were necessary. We felt helpless in a foreign place, and I think QEEQ is unreliable in this aspect.

Letitia Taylor

United States

1 days rental

Dollar

John F. Kennedy Intl Airport(JFK)

New York

United States

Reviewed: Sun, Aug 6, 2017

“New York, Boston, Provincetown, Syracuse, Niagara Falls, Pittsburgh, Washington D.C., Philadelphia,”

About Dollar: 10.0 /10

Pretty good

About QEEQ: 10.0 /10

Ingram Mackintosh

United States

1 days rental

Dollar

John F. Kennedy Intl Airport(JFK)

New York

United States

Reviewed: Thu, Sep 15, 2016

“Google maps navigation is generally fine, but some intersections are hard to identify at night. Some”

About Dollar: 6.0 /10

Arrived at the store late at night, scheduled to pick up the car at midnight. The staff was changing shifts, and the black female employee taking over was very arrogant, with a difficult-to-understand accent. Even when I asked her to repeat herself, she didn't slow down, making it very frustrating. If I were in my home country, I would have yelled at her. I had reserved a Grand Cherokee but got a Dodge Journey instead. Although the car was new, its power was much worse than the Grand Cherokee. Dollar is playing word games, claiming 'Grand Cherokee or similar' when there isn't anything similar. I've rented from Dollar several times, never getting the specified model. Very disappointed with Dollar and won't use them again.