Very reliable company. When the car battery died, they provided free jump-start service.

The attitude was mediocre, and they tried to upsell me on additional costs. The main issue was that I booked a Chevrolet Suburban, but they gave me a much smaller Chevrolet Tahoe. When we raised our concerns, the DOLLAR staff said expressionlessly that they didn't have any Suburbans! It's frustrating to deal with such a situation.

The service was mediocre. They didn't have the Nissan Altima mid-size car I reserved, and there was no free upgrade or any explanation. They just kept insisting that the Nissan Versa was the car I rented. Another friend who rented with me faced the same issue: he reserved a Ford Focus but was given a Hyundai Accent. It seems that not providing the reserved car model is very common with Dollar.

Solo había una persona atendiendo en el aeropuerto, la fila era enorme. Solo íbamos a usar el coche por 4 horas para ir a Manhattan y perdimos mas de una hora en fila. La señorita de muy mal humor y poco amable. Y al salir la persona de la caseta de salida estaba sentado en otro lado y tardó más de 15 min en llegar a darnos la salida por mas que tocábamos el claxon. Por culpa de dólar usamos menos el coche. Al llegar a devolver el proceso fue igual de lento. La gente de dólar del JFK no tenían ganas de trabajar

Muy bien todo

I was surprised that I had to pay insurance. Big Amount !