From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6706120309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6706120309
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AVIS, Adnan Menderes International Airport Car Rental

AVIS 4000+ ratings, 51 reviews

Izmir, Izmir, Turkey

7.9 / 10 Good

AVIS - Adnan Menderes International Airport Information, Car Rental Instructions & Policies

Address

Adnan Menderes Apt Domestic

Telephone

902322741790

Pick-up Instructions

The AVIS - Adnan Menderes International Airport car rental location is in terminal

You can walk to the counter of AVIS - Adnan Menderes International Airport car rental.

Counter located at the arrival area, follow the "Rent a Car" signs to the area where all rental companies' counter located.

Drop-off Instructions

Please return to the departure Domestic terminal, follow the guidance of the staff of the car park, drive to Avis area at the underground parking. Return parking Google map link: https://maps.app.goo.gl/GVNnF6DgeA4MARZj7

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

19 - 99 years old

Young Driver Fee applies at 19 - 27 years old with charge of TRY 330 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Nissan Micra, Toyota Yaris, A1- Dacia Sandero At, Opel Corsa, Renault Captur

The following models require 2 year's of license holding time: Toyota Rav 4 Hybrid, Peugeot 3008, Toyota Corolla, Ford Focus, Hyundai I20, Volvo Xc40, Opel Mokka, Ford Tourneo

The following models require 3 year's of license holding time: Mercedes A180, Mercedes C-class, Chevrolet Captiva, Bmw Serie 5, Bmw Serie 3, Cronos Grand Siena Virtus

For foreign renters, you need to bring:

Original driver's license from your country + IDP

Please note that the International Driving Permit (IDP) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Izmir Airport

Other Landmarks

8.5 mi from The Velvet Castle

9.9 mi from Ataturk Indoor Sport Hall

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 38.291111111111 27.149722222222

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.9 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • William Piers

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The service was very standardized, and the staff was very nice.
    Read More >
  • Lilith Cissie

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    The reserved car was not available. They said there were no SUVs and didn't offer a car from the same category. Instead, they recommended a sedan Peugeot at the store's current price, which was almost the same as the SUV. Booking online in advance had no benefit and was not cheaper. It would have been more convenient to rent directly at the store. The car was also in poor condition with a very loud engine. I will not rent from this site again.
    Read More >
  • Simona Guy

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    The rental amount did not include the one-way fee, which caused the cost to increase. The rental company said it wasn’t their fault, but we still had to pay. So, they upgraded the VOLVO S60 to a BENZ CLA180 and included full insurance as compensation.
    Read More >
  • Guy Lyly

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very fast service, staff explained everything in detail, and the car inspection at pickup was thorough. Efficient drop-off process, very satisfied with this self-drive trip in Turkey.
    Read More >
  • Riva Walkley

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Their English is average, but the efficiency is good.
    Read More >
  • Jeremy Rob

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The store staff was excellent, provided detailed explanations and were very efficient.
    Read More >
  • Doris Harvey

    Izmir

    4 /10 Average

    Reviewed: Tuesday, November 5, 2024

    The service attitude was good. We rented a premium car, a Volvo S60, but we were given a Nissan Qashqai. We three ladies didn't know much about cars and only realized later that we were downgraded. This was very disappointing. Initially, we were given a rather old Qashqai with a problematic trunk lock that wouldn't close. The staff attempted a repair, but we were concerned it might fail again during our trip and requested a replacement. They were reluctant at first, saying it wouldn't be an issue. We had the car for 8 days, and if it malfunctioned again, it could be blamed on us, disrupting our schedule. After insisting, they eventually replaced the car. The entire pick-up process took an hour.
    Read More >
  • Sam Dewar

    Izmir

    4 /10 Average

    Reviewed: Tuesday, November 5, 2024

    It took around two months for the deposit to be refunded, and it was only done after my repeated email confirmations. Bad service.
    Read More >
  • Xavier Wright

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Excellent
    Read More >
  • Francis Lincoln

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The service was okay.
    Read More >
  • Duke Jean

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Good
    Read More >
  • Vivien Eliot

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    The overall trip was enjoyable and the car was quite comfortable. The problem was at the airport during car pickup; the staff were not familiar with their tasks, causing a delay of one to two hours. We had booked two cars suitable for drivers aged 25. However, the staff on site insisted that our model (a Nissan Qashqai) required drivers to be 27 years old. Since we were not 27, they demanded an additional charge of 18 euros (134 RMB) per day, without showing any price list. (Even if the age requirement wasn't met, the additional charge should have been similar to domestic rentals, which is about 10 lira per day, approximately 20 RMB per day.) This charge seemed suspiciously high, raising doubts that the staff might be pocketing the extra fee. Upon showing him the email and the app order clearly stating the age requirement, he stubbornly insisted on the additional fee. When we couldn't resolve it, we contacted the car rental's customer service, but surprisingly, no one answered the phone calls. It was daytime and yet we couldn't get through. Instead, we got an immediate response via the app's online customer service using three phones at once. It's unclear what the emergency hotline is for. Finally, a Chinese customer service representative contacted the staff in Turkey, allowing us to pick up the car for free. It wasted a lot of our time. Seven people dragging seven or eight suitcases were stranded like fools. If there's a next time, I would likely not choose this rental company again.
    Read More >
  • Aries Becky

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    Due to the young driver fee, the official website of Zuzuche said it wouldn't charge me, but on-site I was required to pay the fee, which delayed me for at least 2 hours.
    Read More >
  • Yedda Murray

    Izmir

    6 /10 Average

    Reviewed: Tuesday, November 5, 2024

    They change tactics during the paperwork process to make you buy additional things.
    Read More >
  • Natividad Harrison

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very satisfied
    Read More >
  • Sebastian Acheson

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    It's okay, the car I booked was unavailable
    Read More >
  • Ruby Ulysses

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very good
    Read More >
  • Gemma Shaw

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Great service.
    Read More >
  • Judy Dunbar

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    The service attitude was very good. However, the price of the reserved safety seat and the second driver's fee were three times higher than what was requested at the time of pickup. After three flights, I was extremely tired and delayed nearly three hours at the airport. Problems couldn't be solved through international calls, so I was forced to pick up the car. The rental company promised to resolve this after I returned home, but after a month, they are still stalling. When changing the car at Sabiha Gokcen Airport, the staff couldn't speak English, and there was no formal return receipt. I had to struggle to get a handwritten note in the local language. This was still with Avis.
    Read More >
  • Griselda Nathaniei

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    On the way to return the car, after refueling and washing it at a gas station, the car broke down. The steering wheel locked up and it was undrivable. The gas station staff couldn't figure it out either, and we had to get help from a nearby car dealership for repairs. Despite multiple attempts, I couldn't reach the rental company, and they even said the car wasn't rented from them. Contacting the booking platform also didn't help as they couldn't reach the rental company. It's confusing how the information was listed on your website. To this day, I haven't received any response on whether the car was successfully retrieved.
    Read More >
  • Natalie Springhall

    Izmir

    6 /10 Average

    Reviewed: Tuesday, November 5, 2024

    Did not provide the reserved SUV, replaced with a smaller car.
    Read More >
  • Constance Antoinette

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Excellent
    Read More >
  • Spring Willard

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    We returned the car a day early. The service was great and very convenient.
    Read More >
  • Marian Jessie

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Easy pickup, very friendly service…
    Read More >
  • Edison Chamberlain

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    Communication was a bit difficult due to language barriers.
    Read More >
  • Zara Wyat(t)

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    The young lady at the pickup point (garage) was very courteous, patient, and answered all our questions (despite her limited English). The staff at the drop-off point were also very helpful. Initially, we didn't know where to return the car, but the lady at the airport terminal personally escorted us to the return point and handed us over to the on-duty staff.
    Read More >
  • Mavis Sandy

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Simple procedures, friendly attitude
    Read More >
  • Lyndon Hosea

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    Downgraded car? Never heard of this before. Booked online but was told there were no cars available.
    Read More >
  • Viola Augustine

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Excellent, the rental process was completed in 20 minutes, everything went smoothly, and it felt secure!
    Read More >
  • Les Strong

    Izmir

    6 /10 Average

    Reviewed: Tuesday, November 5, 2024

    Waiting time was too long
    Read More >
  • Pearl Sailsbury

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    Quick and convenient pickup and drop-off
    Read More >
  • Zora Josh

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    The attitude was generally okay. They did try to sell insurance, and when I declined, their demeanor changed immediately, but the service is still better than many places in China. They don't insist you read the contract, so remember to check the fees yourself before signing.
    Read More >
  • Dave Will

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Satisfied
    Read More >
  • Grover Gabriel

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very good
    Read More >
  • Tyler Maurice

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Got a relatively new car, very satisfied.
    Read More >
  • Renee Adolph

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The process was simple, service was good, the car was in great condition, there was no extra insurance required, and the return process was smooth. A heads-up: make sure to return the car very clean. They upgraded us to a new Ford Focus SUV.
    Read More >
  • Elsie Agnes

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Overall great, excellent service
    Read More >
  • Nat Watt

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The staff was very friendly. No one forced us to buy insurance
    Read More >
  • Roberta Walton

    Izmir

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    It was my first time renting a car and I had no experience. The staff didn't thoroughly inspect the car's exterior and condition with us when we picked it up. They should have checked together with us and provided a checklist. When returning the car, they asked for this checklist and I told them I never got one. As a result, small scratches that were already there were blamed on me. On the second day, I noticed an issue with the left rear tire pressure and asked the car rental people to check it. They just reset the warning on the dashboard and said it was fine. The third day, it still showed low tire pressure, and again they just added air without thorough inspection. We ended up inspecting the wheel ourselves and found no puncture, so we drove several hundred kilometers while constantly adding air to the left rear tire. When returning the car, there was no one at the drop-off point. I called multiple times with no answer until I found someone asleep in a nearby car after about ten minutes. The night before, I had refueled but the gauge was slightly below full when we reached the airport. They charged me 50 lira for fuel, even though half a tank only cost less than 200 lira. The staff pocketed the money and marked the fuel gauge as full. The staff were indifferent and arrogant, trying to sell me insurance. Aside from a Chinese-speaking staff in Izmir who was polite, the overall experience was extremely poor. I won't rent from this company again and don't understand where their good reviews come from.
    Read More >
  • Steward Jenkin(s)

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very satisfied
    Read More >
  • Eartha Malthus

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Satisfactory
    Read More >
  • Truda Jones

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    Acceptable
    Read More >
  • Bowen Carroll

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Overall satisfied
    Read More >
  • Nathaniel Kell(e)y

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very good
    Read More >
  • Pearl Sailsbury

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The car rental service was good, very satisfied.
    Read More >
  • Beau Bentham

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    The overall condition of the car was good.
    Read More >
  • Gordon Russell

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    Overall satisfied!
    Read More >
  • Gail Benjamin

    Izmir

    6 /10 Average

    Reviewed: Tuesday, November 5, 2024

    Very lazy. When returning the car, there were no staff. I waited for half an hour. Luckily, I went to the airport early.
    Read More >
  • Martin Richardson

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    The service was efficient, but the car struggled with hill starts and slipped.
    Read More >
  • Bridget Moll

    Izmir

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Very good
    Read More >
  • Page Rhys

    Izmir

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    Satisfied
    Read More >
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