GOLDCAR, Marseille Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Marseille Airport Information, Car Rental Instructions & Policies

Address

Aéroport de Marseille Provence, Marignane, 13700, France

Telephone

+33 185 654 704

Pick-up Instructions

You can walk to the counter of GOLDCAR - Marseille Airport car rental.

COVID-19: Please go to Europcar Desk from 13/04 to 31/05. The Europcar counter is in the cabin located on the rental car area. Follow green signs for car rental return. Old description: Airport Location, please follow signs to the car rental stations.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:29 -22:29	08:29 -22:29	08:29 -22:29	08:29 -22:29	08:29 -22:29	08:29 -22:29	08:29 -22:29

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 12.95 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Spain Andorra Monaco Croatia	EUR 9 per day
Italy Switzerland	EUR 40 per rental

From 1 to 3 days: 40€ per vehicle； From 4 days to 7 days: 60€ per vehicle； From 8 days onwards: 80€ per vehicle

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Toyota Aygo,

EUR 1100 for Fiat 500, Toyota Aygo Automatic Or Similar,

EUR 1100 for Peugeot 208,

EUR 1400 for Hyundai Hb20,

EUR 1100 for Smart Fourfour,

EUR 1400 for Renault Captur/nissan Juke,

EUR 1400 for Ford Focus,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Opel Astra,

EUR 1400 for Opel Astra Kombi,

EUR 1400 for Citroen C4 Spacetourer,

EUR 2000 for 5 2,

EUR 2000 for Renault Trafic Combi,

EUR 1400-1700 for Suzuki Vitara,

EUR 1400-1700 for Volkswagen Voyage,

EUR 1100 for Opel Corsa,Smart Fourfour,Fiat 500c,Nissan Qashqai,Fiat 500, Toyota Aygo Automatic Or Similar,Toyota Aygo,Fiat 500,Abarth 500 O Similar,

EUR 1400 for Funky Cat,Ford Focus,Suzuki Vitara,Opel Astra Kombi,Ford Focus,Jeep Renegade,Audi A3,Bmw 1 Series,Bollore - Bluecar Bollore Bluesumme,Audi A1,Hyundai Hb20s,Citroen C4 Grand Space Tourer,Fiat 500e,

EUR 2000 for Mercedes-benz C-class,Renault Trafic Combi,Bmw M440 Gran Coupé *model Guaranteed*,Chrysler Pacifica,Toyota Camry Elite,Mercedes C Class - Bmw 3 Series - Audi A4, 4 Doors, Manual, Premium, Air-con,Opel Insignia,Peugeot 2008,Audi Q5,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Toyota Aygo,

EUR 1100 for Fiat 500, Toyota Aygo Automatic Or Similar,

EUR 1100 for Peugeot 208,

EUR 1400 for Hyundai Hb20,

EUR 1100 for Smart Fourfour,

EUR 1400 for Renault Captur/nissan Juke,

EUR 1400 for Ford Focus,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Opel Astra,

EUR 1400 for Opel Astra Kombi,

EUR 1400 for Citroen C4 Spacetourer,

EUR 2000 for 5 2,

EUR 2000 for Renault Trafic Combi,

EUR 1400-1700 for Suzuki Vitara,

EUR 1400-1700 for Volkswagen Voyage,

EUR 1100 for Opel Corsa,Smart Fourfour,Fiat 500c,Nissan Qashqai,Fiat 500, Toyota Aygo Automatic Or Similar,Toyota Aygo,Fiat 500,Abarth 500 O Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Marseille Airport

Railway Stations

5 mi from Aix-en-provence TGV Station

12.5 mi from Saint-Charles Train Station

Other Landmarks

11.7 mi from Gare De La Joliette

12.2 mi from Quartier Du Panier

12.3 mi from Fort Saint Jean

FIND ME A CHEAP RENTAL

Map view of GOLDCAR Store Location

coordinates: 43.44228 5.22358

Guest Reviews

Total points： 5.7 / 10 Average

Vehicle condition: 6.3
Vehicle cleanliness: 6.0
Spaciousness: 6.0
Counter staff: 2.9
Pick-up location: 6.7
Drop-off location: 6.7
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

j.dias jr
Marseille
3 /10 Poor
Reviewed: Saturday, November 23, 2024
Firts of all we have a huge problem because Gold car litetally robbed us. I need you solve my rental because they charged us 10 times more of what se have reserved at my credit card.
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Amelie
Marseille
8.3 /10 Very good
Reviewed: Saturday, November 23, 2024
Notre réservation s est globalement bien passée, mais nous avons encore eu une vente forcée soit disant Obligatoire,mais que nous n avons pas retrouvé spécifiée dans notre contrat: l obligation de payer 27euros pour soit disant avoir la flexibilité de rendre le réservoir non plein (une facturation de l essence éventuelle à remettre serait en plus retirée de la caution la restitution du vehicule). Nous avons bien eu une Twingo,pas de surclassement. Nous n avons jamais eu une voiture si petite toutefois.
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A.Rees
Marseille
8.7 /10 Very good
Reviewed: Saturday, November 23, 2024
I think it’s a really vile practice of goldcar to force you to buy their insurance online (there’s no other way to secure the booking online) then brazenly declare when you go to collect the car that the insurance you HAVE to buy is useless and will not cover you. I picked their cheapest cover and just bought my own (for about £12) but you could see the disappointment on the lady’s face when she couldn’t extort an extra £100 from me. If they’re going to use such money grubbing tactics why not just charge more for the rental? They really should be taken to court. I’m also still waiting for my credit card refund.
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G.V
Marseille
7.3 /10 Good
Reviewed: Saturday, November 23, 2024
Personnel au comptoir désagréable. Forte incitation à prendre une assurance en plus qui ne sert à rien mais sans laquelle nous ne pouvons prendre le véhicule...
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Anonymous
Marseille
2 /10 Poor
Reviewed: Saturday, November 23, 2024
Cold car should be working with brokers online who are not trying to trick customers into buying additional assurance.
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J
Marseille
7.3 /10 Good
Reviewed: Saturday, November 23, 2024
Poor professionalism at the goldcar office in Marseille on pick up The franchise was higher than the one said on the on contract because of my adress : discremination The franchise i had back was lower than the franchise i paid No possibility to complain
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T.Jorna
Marseille
2 /10 Poor
Reviewed: Saturday, November 23, 2024
See below. The staff were relentless in giving the hard sell for extra more expensive insurance to the point of harassment and threats about financial loss. On returning the car the same staff then refused to speak English
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KP
Marseille
6 /10 Average
Reviewed: Saturday, November 23, 2024
The service was terrible. There was a very long queue on collection, we waited in the heat for over an hour. The staff were pleasant but clearly there weren't enough of them. I returned the car with a full fuel tank and Goldcar refused to inspect the car on arrival, again, the queues at the office were very long. They charged me for not refuelling which I am now disputing. I have photos of a full tank indicator and receipts from the service station at the airport. It was clearly fraud on their part. I will not use this provider again.
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Corsic
Marseille
6.3 /10 Average
Reviewed: Saturday, November 23, 2024
Une bande de voyous , menteurs , arnaqueurs . Ils ont commis une erreur ( où volontaire ) dans le positionnement d'une rayure existante ( avant location ) et au retour ils m'ont enlevé 234 € en me disant que c'était moi qui l'avait faite . Nous sommes allés voir ensemble le véhicule avec l'employée , elle m'a dit qu'elle devait demander à sa responsable , à son retour elle m'a dit "c'est OK , c'est bon" , elle m'a fait signer sur 1 tablette , sans que je puisse voir la page entière et 2 jours après , ils m'ont débité 234 € sur la caution encaissée de 1240 € . Ils ont un garde devant leur porte , ça veut tout dire . Je dépose une plainte la semaine prochaine à la gendarmerie de Vitrolles + un signalement au Prefet .
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E.Munton
Marseille
4 /10 Average
Reviewed: Saturday, November 23, 2024
Absolutely terrible, car was not clean and smelt of smoke, service was terrible and queued our the door. Pay the extra to avoid this monstrosity
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R.K.
Marignane
8.7 /10 Very good
Reviewed: Saturday, November 23, 2024
Courteous staff, car in decent condition if a little worn. Returned without any hassle. Would recommend to others.
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