See below. The staff were relentless in giving the hard sell for extra more expensive insurance to the point of harassment and threats about financial loss. On returning the car the same staff then refused to speak English
Courteous staff, car in decent condition if a little worn. Returned without any hassle. Would recommend to others.
About QEEQ:8.0/10
Easy to use and found a good deal. Important to be very clear on the conditions around purchasing insurance though, as this did lead to a longer pick up process than expected.
Poor professionalism at the goldcar office in Marseille on pick up
The franchise was higher than the one said on the on contract because of my adress : discremination
The franchise i had back was lower than the franchise i paid
No possibility to complain
Personnel au comptoir désagréable. Forte incitation à prendre une assurance en plus qui ne sert à rien mais sans laquelle nous ne pouvons prendre le véhicule...
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