From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1437095357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1437095357
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AVIS, Madrid Atocha Train Station Car Rental

AVIS 2000+ ratings, 15 reviews

Madrid, Spain

5.6 / 10 Average

AVIS - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

Estacion Atocha Parking P3 Glorieta Atocha Sn, Madrid, 28045, SPAIN

Telephone

+34902110291

Pick-up Instructions

Office located at Estacion Atocha Parking P3. Follow the signs at station to P3 and find Avis/Budget office for pick up.

Drop-off Instructions

Please return to Parking P3 of Glorieta Atocha Station

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:30
08:00 -23:00
08:00 -23:00
08:00 -18:00
08:00 -23:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of EUR 13.1 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Mercedes A-class, Fiat 500x, Dacia Logan 1.0 Or Similar, Bmw 5 Series, Bmw 1 Series, Skoda Octavia, Renault Kangoo Ii 3m3

The following models require 2 year's of license holding time: Vauxhall Corsa

The following models require 5 year's of license holding time: Ford Focus, Fiat Panda, Opel Insignia

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Show More

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Finland

Netherlands

Italy

Liechtenstein

Luxembourg

Portugal

The Republic of San Marino

Gibraltar

EUR 22.79 per rental
According to Avis terms, winter tyre is required after 1th December. Please refer to the cross-border policy and charges as advised by the rental company.

Must-not:

Taking rental cars to following countries is not allowed:
Belarus, Lithuania, Romania, North Macedonia, Poland

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Cuatro Vientos Airport

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.5 mi from Atocha Train Station

4.7 mi from Chamartin Station

Hotels

0.8 mi from Hotel Claridge Madrid

1.7 mi from PYR se1ect Plaza Mayor II y III

5.8 mi from Eurostars Suites Mirasierra

Other Landmarks

0.8 mi from Paseo Del Prado

1.3 mi from Puerta Del Sol Madrid

3.4 mi from Convention Center

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 40.403611111111 -3.6847222222222

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.6 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Zachary Congreve

    Madrid

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Not bad
    Read More >
  • Cornelia Palmer

    Madrid

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    The staff kept trying to upsell their own insurance and fuel packages multiple times after we refused. It was a bit annoying. The English level of the staff in Spain was not very good, making the overall car rental experience less pleasant than in the US and Australia.
    Read More >
  • Donna Beard

    Madrid

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Nothing special, similar to car rental branches in other countries.
    Read More >
  • Randolph Titus

    Madrid

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    The store is very small and shares space with other companies. There were many people, and you need to be patient while waiting. We had an appointment to pick up the car at 10:30, but ended up waiting for an hour before getting the car.
    Read More >
  • Hugo Bridges

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    When I rented the car previously, I was told I could pick it up directly with the order, but at pickup, I was informed that I had to pay over a hundred euros as a pickup fee!
    Read More >
  • Berton Harold

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    The queue was extremely long. Although I had already paid the full rental amount on the platform, I was charged an additional 100 euros at the store, plus a 65-euro service tax for services that were never provided. It's been nearly a month and I still don't understand what happened. The staff's English is very poor, and the extra charges were taken without explanation. Absolutely a terrible experience!
    Read More >
  • Elmer Frederick

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    This is the worst car rental store I have ever been to. I'll never rent a car from them again. The platform said car rental services are handled inside the train station. When I arrived that evening, the store was already closed. We had planned to set off early the next morning, but since we couldn't pick up the car, we had to change our itinerary. The next morning, we went to pick up the car, but it was still closed. We asked another rental company and found out they had moved to a different location. When we got to the new location, the staff lied and said they had posted a notice at the old location (which they hadn't).
    Read More >
  • Cynthia Camp

    Madrid

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    Overall satisfied.
    Read More >
  • Susan Gissing

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Decided not to rent the car on the spot!
    Read More >
  • Dinah Faulkner

    Madrid

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    Satisfied, but when changing cars, be attentive. If you don't like the car you received, communicate and negotiate. Overall, a good experience.
    Read More >
  • Clare Catharine

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Picked up the car at 8:00, but nobody was at work until 8:15, and there was only one African American woman with a very poor attitude.
    Read More >
  • Emma Craigie

    Madrid

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Good service attitude
    Read More >
  • Archer Broad

    Madrid

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Very satisfied
    Read More >
  • Levi Tyler

    Madrid

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    The service attitude was cold and impatient. When I mentioned that I didn't want to buy insurance, they tried to trick me into hidden charges and pushed me to buy their fuel service which cost over 70 euros. It's a rip-off.
    Read More >
  • Kyle Amelia

    Madrid

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    Overall good, but the wait time for picking up the car was very long as several companies share the same queue.
    Read More >
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