AVIS Madrid Atocha Train Station Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Randolph Titus

Spain

Reviewed: Tue, Mar 24, 2015

About AVIS: 6.0 /10

The store is very small and shares space with other companies. There were many people, and you need to be patient while waiting. We had an appointment to pick up the car at 10:30, but ended up waiting for an hour before getting the car.

AVIS

Madrid

Spain

Standard | Opel Insignia Estate or similar

27 day rental

Relevant Reviews on AVIS Madrid Atocha Train Station

Kyle Amelia

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Thu, Jul 25, 2024

About AVIS: 8.0 /10

Overall good, but the wait time for picking up the car was very long as several companies share the same queue.

About QEEQ: 8.0 /10

Archer Broad

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Wed, Feb 28, 2024

About AVIS: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Clare Catharine

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Mon, Aug 12, 2019

“Madrid-Lisbon-Seville-Malaga-Ronda-Valencia-Barcelona-Andorra-Madrid”

About AVIS: 2.0 /10

Picked up the car at 8:00, but nobody was at work until 8:15, and there was only one African American woman with a very poor attitude.

Elmer Frederick

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Wed, Aug 16, 2023

About AVIS: 2.0 /10

This is the worst car rental store I have ever been to. I'll never rent a car from them again. The platform said car rental services are handled inside the train station. When I arrived that evening, the store was already closed. We had planned to set off early the next morning, but since we couldn't pick up the car, we had to change our itinerary. The next morning, we went to pick up the car, but it was still closed. We asked another rental company and found out they had moved to a different location. When we got to the new location, the staff lied and said they had posted a notice at the old location (which they hadn't).