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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6346747333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6346747333
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Reviewed: Wed, Aug 16, 2023
About AVIS: 2.0 /10
This is the worst car rental store I have ever been to. I'll never rent a car from them again. The platform said car rental services are handled inside the train station. When I arrived that evening, the store was already closed. We had planned to set off early the next morning, but since we couldn't pick up the car, we had to change our itinerary. The next morning, we went to pick up the car, but it was still closed. We asked another rental company and found out they had moved to a different location. When we got to the new location, the staff lied and said they had posted a notice at the old location (which they hadn't).

Relevant Reviews on AVIS Madrid Atocha Train Station

Archer Broad

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Reviewed: Wed, Feb 28, 2024
About AVIS: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Emma Craigie

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Reviewed: Mon, Jun 3, 2024
About AVIS: 10.0 /10
Good service attitude
About QEEQ: 10.0 /10

Clare Catharine

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Reviewed: Mon, Aug 12, 2019
“Madrid-Lisbon-Seville-Malaga-Ronda-Valencia-Barcelona-Andorra-Madrid”
About AVIS: 2.0 /10
Picked up the car at 8:00, but nobody was at work until 8:15, and there was only one African American woman with a very poor attitude.

Cynthia Camp

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Reviewed: Tue, May 14, 2019
About AVIS: 8.0 /10
Overall satisfied.

Cornelia Palmer

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Reviewed: Wed, Feb 24, 2016
About AVIS: 6.0 /10
The staff kept trying to upsell their own insurance and fuel packages multiple times after we refused. It was a bit annoying. The English level of the staff in Spain was not very good, making the overall car rental experience less pleasant than in the US and Australia.

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