Envy, Airport Hnl Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Envy - Airport Hnl Information, Car Rental Instructions & Policies

Address

HONOLULU AIRPORT

Telephone

+1 415-493-8872 / +1 808-943-5800

Pick-up Instructions

The Envy - Airport Hnl car rental location is located out of the airport

You can walk to the counter of Envy - Airport Hnl car rental.

Your car will be parked at the last 5th floor of Parking Garage D across the main terminal. nPlease go to the parking between entrance E and entrance D near the baggage claim area, then take a lift to the 4th floor and then use stairs to the last roof open floor. nYou car will be on your right. The keys will be inside the car in the left door pocket. All documents will be in a glove box. Envy.rent will send you the pictures of the exact car before your trip starts.nYou won’t find envy.rent stall there or envy.rent service representative. You will just find your rental car there. nTo leave the airport you will need the parking ticket. Parking ticket is in the left door pocket, together with the key and cash. Pay for the parking using the cash, that is left near the parking ticket, or use your own credit card. After paying please put change and parking receipt into the same left door pocket,

Drop-off Instructions

Please, leave the car at the top level of airport parking lot — Parking Garage D (All airlines) — the same spot where you picked up the car. To reach the parking follow “Parking, Rental Car Return” signs. And then take Parking All Airlines entrance. You need the last roof floor.Then all you need to do is: Leave the keys inside the car in the left door pocket. Leave the parking ticket in cup holder between the seats. Make the photo of the car and the spot and send to ust in reply to this email. (All airlines)

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 10/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 10/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Honolulu Airport

Hotels

6.2 mi from Ramada Plaza by Wyndham Waikiki

Other Landmarks

1.5 mi from Keehi Lagoon

4.3 mi from Iolani Palace

4.5 mi from Mission Houses Museum

FIND ME A CHEAP RENTAL

Map view of Envy Store Location

coordinates: 21.3319917 -157.9197382

Location Images

Return Sign

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

May Juliana
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Friday, November 22, 2024
The car was decent, but the car pick-up instructions were too vague, causing a significant delay in finding the car and wasting a lot of time. I called customer service, but one number said it was not Envy’s hotline, and the other was never answered. As for the drop-off, I couldn’t find the specified parking lot, so I ended up parking in another lot and then explained the situation via email.
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Emma Craigie
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Friday, November 22, 2024
I booked this after seeing good online reviews, and chose a Volvo model, which is a plus. However, this was the most frustrating car rental experience I had across various islands in Hawaii. First, this company, Envy, does not have a physical store; the car was in a parking spot that we had to find ourselves. The location is okay if you're arriving from an international flight, but from an inter-island flight, it's a long walk. The direction signs for picking up the car were also confusing. The first elevator only goes to the 3rd floor, but the instructions only mentioned the 4th floor, which led us to search the building for an elevator that goes to the 4th floor. Even the information desk people couldn’t help. Secondly, if you have a lot of luggage, it’s quite an effort because there is no elevator going to the floor where the car is parked. Thirdly, as I had a lot of luggage, I booked a 7-seater SUV to fold the third row for luggage space. The car I got had a broken seat in the third row that wouldn’t fold down. I called the customer service of the rental platform, and they said they couldn't guarantee the third row could be folded down, which shocked me. Is this like saying they can't guarantee the wheels are round? They pushed me to contact Envy. Envy didn't answer the phone, unlike other companies like Alamo where you can choose a car and reject or change if there's an issue. With Envy, you only get the one car in the spot. I emailed Envy and got an apology but no follow-up. After this, the rental went smoothly, to be fair. For returning the car, you have to follow the route in the email to the parking garage. There's no GPS address, so if you take a wrong turn, it’s quite troublesome. As for another issue, I haven't fixed the overtime parking fee with either Envy or the rental platform.
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Jeff DuBois
Hawaii - Oahu Island (honolulu)
4 /10 Average
Reviewed: Friday, November 22, 2024
The unexpected last-minute changes caught us off guard and disrupted our plans and arrangements.
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Upton Newton
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Didn't see anyone, but encountered no problems
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