Hertz, Westin Station Francis Hotel Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Westin Station Francis Hotel Information, Car Rental Instructions & Policies

Address

335 POWELL ST

Telephone

4153622780

Pick-up Instructions

Vehicles cannot be returned to this location - Please return to 325 Mason Street.

Drop-off Instructions

Vehicles cannot be returned to this location - Please return to 325 Mason Street.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -15:00	07:00 -15:00	07:00 -15:00	07:00 -15:00	07:00 -15:00	07:00 -15:00	07:00 -15:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 19 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

11.6 mi from San Francisco Airport

Railway Stations

13 mi from Caltrain - Millbrae Station

Hotels

0.1 mi from Hotel G San Francisco

0.2 mi from White Swan Inn

0.3 mi from InterContinental Mark Hopkins

Other Landmarks

0.3 mi from InterContinental Mark Hopkins San Francisco

0.8 mi from San Francisco City Hall

1 mi from Coit Tower

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 37.78769 -122.408308

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 1.1
Vehicle cleanliness: 1.0
Spaciousness: 1.0
Counter staff: 0.8
Pick-up location: 0.5
Drop-off location: 1.0
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

Anonymous
San Francisco
7.3 /10 Good
Reviewed: Sunday, November 24, 2024
The car was booked for 9am. When we arrived there was a long lineup of people waiting to pickup their car. When we finally got to the counter, the lady said it was going to be another 2 hours before we could have the car. We had people waiting at multiple locations and a long drive ahead that we wanted to reach before dark. So we went out of our way to rearrange transportation to bring everyone to the Hertz location, at additional expense to us. Then the car was ready after approximately an hour which meant trying to find people mid transportation to the pick-up location. After getting the keys to the car, we were told that we needed to walk multiple blocks to get our car with our luggage and a member of our team with walking issues. Not impressed.
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S.Wang
San Francisco
9 /10 Excellent
Reviewed: Sunday, November 24, 2024
car boot space was large and vehicle was spacious, although vehicle exterior appears abit old. pick up location could be abit clearer (e.g. hertz rental booth inside the hotel)
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Julie Richard
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Very convenient. Initially, they only asked for the online order printout and then requested the return slip, but there was no need for a translated driver's license. The staff were very friendly. I mentioned that I needed a car with a USB port, and they patiently searched the system for several minutes to find one. The vehicle was brand new, having only driven about 300 miles. Picking up the car was also very convenient, right in the hotel's garage.
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Kelly Byron
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
A well-known brand, trustworthy
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Gary Tom
San Francisco
4 /10 Average
Reviewed: Sunday, November 24, 2024
1. The pickup address in the order was a hotel, and it took us a long time to find a very small HERTZ desk with a sign directing us to the storefront on the next street. 2. Since my scheduled pickup time was 2:30 PM and I actually arrived around 5:30 PM, the staff seemed annoyed as they were getting ready to leave. 3. For some reason, I reserved a Ford Focus but was given a Nissan Versa. Don't tell me it's the same category. Since HERTZ was already closed and I needed to drive off, I just accepted it.
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Malcolm Rutherford
San Francisco
8 /10 Very good
Reviewed: Sunday, November 24, 2024
Hertz's service is very standardized, but the efficiency of car pickup is not very high. I waited for an hour at their Union Square location to get the car. The vehicle had less than 5000 kilometers, was clean and very new. However, I booked an Altima Classic online but received a Versa Classic instead. Not sure if these two cars are considered 'same class,' although the latter was sufficient, its power and space are noticeably less. It's worth mentioning that the car return efficiency was extremely high. At the huge Hertz return area at Los Angeles airport, the staff checked the car in 2 minutes and then a shuttle bus took me back to my hotel near the airport. Overall, quite satisfied.
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Muriel Aldington
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Very convenient
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Aaron Ricardo
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Reliable service from a reputable company
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Perry Lytton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Both picking up and returning the car were very easy and convenient!
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Otis Joe
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Great! Very enthusiastic.
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Matt Eva
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
The car rental process was straightforward, and the vehicle was in excellent condition. Truly a top-notch rental company.
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Egbert Eve
San Francisco
2 /10 Poor
Reviewed: Sunday, November 24, 2024
I was dissatisfied with the staff's attitude when picking up the car. They gave me a small car and were very impatient when I requested a change. Just because the middle-aged woman with an Asian face is in the USA, does she think she's American?
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Wordsworth Alcott
San Francisco
8 /10 Very good
Reviewed: Sunday, November 24, 2024
Picked up the car from Hertz at Union Square in San Francisco at 19:00 local time on the 19th. We scouted the location a day before, so it was quite smooth. The pickup spot is on the first floor of the Westin at Union Square, on the right-hand side at a small counter. Waited for an hour to pick up the car. They offered us a free upgrade to a larger vehicle, but we declined as we were not comfortable driving a much bigger car. The counter attendant's attitude was indifferent, probably because our English wasn't fluent enough. Without asking, she issued us a bill that included various extras, but QEEQ's customer service helped us cancel the unnecessary insurance costs promptly.
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Blair Ramsden
San Francisco
2 /10 Poor
Reviewed: Sunday, November 24, 2024
Booked to pick up the car at 9 AM, arrived at the counter at 9:30 and was told no cars were available, had to wait for an hour. At 10:30, there were still issues, and I didn't get the car until 11. It took an extra hour and a half in total, very frustrating.
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Miles Bell
San Francisco
2 /10 Poor
Reviewed: Sunday, November 24, 2024
Delayed giving the car by five hours, causing a day's itinerary to be wasted
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Alvin Dolly
San Francisco
6 /10 Average
Reviewed: Sunday, November 24, 2024
This time renting a car, possibly due to the Christmas season, there were many tourists and renters. We booked the car for 10:30 AM but it was delayed until 11:35 AM. Communication issues meant we had to repeatedly ask and answer questions, but overall the staff were quite patient.
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Ursula Partridge
San Francisco
6 /10 Average
Reviewed: Sunday, November 24, 2024
Returning the car within the same state from San Francisco to Los Angeles incurs an intercity fee. Sixt is a better option.
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