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+56-226665927
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5761668328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5761668328
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Great car, terrible pickup experience.

Reviewed: Tue, Jul 30, 2019
About Hertz: 7.3 /10
The car was booked for 9am. When we arrived there was a long lineup of people waiting to pickup their car. When we finally got to the counter, the lady said it was going to be another 2 hours before we could have the car. We had people waiting at multiple locations and a long drive ahead that we wanted to reach before dark. So we went out of our way to rearrange transportation to bring everyone to the Hertz location, at additional expense to us. Then the car was ready after approximately an hour which meant trying to find people mid transportation to the pick-up location. After getting the keys to the car, we were told that we needed to walk multiple blocks to get our car with our luggage and a member of our team with walking issues. Not impressed.
Full Size | Nissan Pathfinder 2 Doors or similar

Relevant Reviews on Hertz WESTIN ST. FRANCIS HOTEL

Alvin Dolly

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Reviewed: Sun, Dec 30, 2018
“Rented a car at Union Square in San Francisco, drove along Highway 1, and returned it at Los Angeles”
About Hertz: 6.0 /10
This time renting a car, possibly due to the Christmas season, there were many tourists and renters. We booked the car for 10:30 AM but it was delayed until 11:35 AM. Communication issues meant we had to repeatedly ask and answer questions, but overall the staff were quite patient.

Egbert Eve

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Reviewed: Mon, Oct 24, 2016
About Hertz: 2.0 /10
I was dissatisfied with the staff's attitude when picking up the car. They gave me a small car and were very impatient when I requested a change. Just because the middle-aged woman with an Asian face is in the USA, does she think she's American?

Matt Eva

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Reviewed: Sat, Apr 8, 2017
“Unforgettable 1000+ Mile Journey from San Francisco to Las Vegas!”
About Hertz: 10.0 /10
The car rental process was straightforward, and the vehicle was in excellent condition. Truly a top-notch rental company.
About QEEQ: 10.0 /10

Otis Joe

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Reviewed: Fri, Oct 14, 2016
About Hertz: 10.0 /10
Great! Very enthusiastic.

Gary Tom

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Reviewed: Sun, May 10, 2015
About Hertz: 4.0 /10
1. The pickup address in the order was a hotel, and it took us a long time to find a very small HERTZ desk with a sign directing us to the storefront on the next street. 2. Since my scheduled pickup time was 2:30 PM and I actually arrived around 5:30 PM, the staff seemed annoyed as they were getting ready to leave. 3. For some reason, I reserved a Ford Focus but was given a Nissan Versa. Don't tell me it's the same category. Since HERTZ was already closed and I needed to drive off, I just accepted it.
About QEEQ: 10.0 /10

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