From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2514831069
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2514831069
logo_img

Hertz, Barcelona Sants Car Rental

Hertz 3000+ ratings, 21 reviews

Barcelona, Catalonia, Spain

7.4 / 10 Good

Hertz - Barcelona Sants Information, Car Rental Instructions & Policies

Address

C/VIRIATO 45,RETURN LOCATION C/NUMANCIA 7,08014,ES

Telephone

+34902998707

Pick-up Instructions

Office located out side of Train Station building, Parking address: C/ Numancia 7,Barcelona , 08014,Continental Parking level -5.

Drop-off Instructions

Return at C/ Numancia 7,Barcelona , 08014,Continental Parking level -5.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -20:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.568581 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Seat Tarraco-diesel, Porsche 718 Boxster, I Chrysler 300, Mercedes S-class, S Class, Porsche Panamera Automatic Or Similar, Land Rover Range Rover Sport, Mercedes Gle, Kia Sorento, Mercedes V Class, Clio Cargo Van, Toyota Proace 5m3, Peugeot Expert 5m3, Vw Crafter 13m3, Crafter20m3 With Platform-diesel, Tail Lift 20m3, Transit 350l 118m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 17/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 14/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 49.59/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 14/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 14/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 16 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Jeep Compass,

EUR 1015 for Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Ford Kuga,

EUR 1102.53 for Vauxhall Corsa,

EUR 1106.78 for Vw T-cross,

EUR 1110 for Bmw X1,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Volkswagen Golf,Renault Zoe,

EUR 1200 for Suzuki Baleno,Hyundai Hb20,Argo Onix Gol,Toyota Aygo,Fiat 500 Cabrio Or Similar,Mercedes Smart For Two,

EUR 1400 for Mini One,Renault Captur,Renault Espace,Renault Trafic,Ford Mondeo,Bmw Serie 1,Nissan Qashqai,Opel Grandland,Renault Scenic,Bmw 4 Series Gran Coupe,Smart Forfour-electric,Opel Insignia,Peugeot 5008,Ford Kuga,Special,

EUR 1500 for Bmw Serie 5,

EUR 1508 for Compact Elite,

EUR 1600 for Renault Trafic Passenger,

EUR 1800 for Mini One Cabrio Automatic O Similar,Kia Sorento,Audi A3 Convertible,Mercedes-benz Classe C,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Volkswagen Virtus,Q Ford Kuga,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Nissan Leaf,Crossback E Tense,Peugeot E 208,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw 2 Series Active Tourer,Audi Q5,Jaguar E-pace,Bmw X2,

EUR 2000 for I Chrysler 300,Porsche 718 Boxster,Mercedes Slk Cabrio,Fiat Abarth Cabrio,Mercedes V Class,

EUR 2800 for Mercedes Gle,Land Rover Range Rover Sport,Volvo Xc90--4wd,S Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Volkswagen Polo,

EUR 790 for Vw Golf,Peugeot 5008,Mini Countryman,

EUR 800 for Toyota Proace 5m3,

EUR 805 for Hyundai I30,Hyundai Ioniq,Compact Elite,Citroen C4 Spacetourer,

EUR 840 for Bmw 118d,

EUR 850 for Tail Lift 20m3,

EUR 880 for Mini Cooper Cabrio,Opel Cascada Cabrio,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Crafter20m3 With Platform-diesel,Vw Crafter 13m3,

EUR 1400 for Mini One,

EUR 805 for Hyundai I30,

EUR 1200 for Suzuki Baleno,

EUR 805 for Hyundai Ioniq,

EUR 1400 for Renault Captur,

EUR 1200 for Hyundai Hb20,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cascada Cabrio,

EUR 1191.92 for Volkswagen Golf,

EUR 1200 for Nissan Leaf,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class,

EUR 790 for Vw Golf,

EUR 1200 for Crossback E Tense,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Argo Onix Gol,

EUR 1191.92 for Renault Zoe,

EUR 775 for Volkswagen Polo,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Kia Sorento,

EUR 1400 for Renault Espace,

EUR 1400 for Renault Trafic,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Peugeot E 208,

EUR 1400 for Ford Mondeo,

EUR 1400 for Bmw Serie 1,

EUR 1400 for Nissan Qashqai,

EUR 1080 for Jeep Compass,

EUR 1800 for Peugeot 3008,

EUR 1400 for Opel Grandland,

EUR 950 for Vw Crafter 13m3,

EUR 805 for Citroen C4 Spacetourer,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw 2 Series Active Tourer,

EUR 1800 for Audi Q5,

EUR 790 for Mini Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Chrysler 300,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Land Rover Range Rover Sport,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Porsche 718 Boxster,

EUR 1200 for Toyota Aygo,

EUR 1400 for Smart Forfour-electric,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes-benz Classe C,

EUR 2000 for Mercedes Slk Cabrio,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes V Class,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Opel Insignia,

EUR 1400 for Peugeot 5008,

EUR 1400 for Ford Kuga,

EUR 1800 for Bmw X2,

EUR 1010 for Q Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for S Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Special,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Jeep Compass,

EUR 1015 for Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Ford Kuga,

EUR 1102.53 for Vauxhall Corsa,

EUR 1106.78 for Vw T-cross,

EUR 1110 for Bmw X1,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Volkswagen Golf,Renault Zoe,

EUR 1200 for Suzuki Baleno,Hyundai Hb20,Argo Onix Gol,Toyota Aygo,Fiat 500 Cabrio Or Similar,Mercedes Smart For Two,

EUR 1400 for Mini One,Renault Captur,Renault Espace,Renault Trafic,Ford Mondeo,Bmw Serie 1,Nissan Qashqai,Opel Grandland,Renault Scenic,Bmw 4 Series Gran Coupe,Smart Forfour-electric,Opel Insignia,Peugeot 5008,Ford Kuga,Special,

EUR 1500 for Bmw Serie 5,

EUR 1508 for Compact Elite,

EUR 1600 for Renault Trafic Passenger,

EUR 1800 for Mini One Cabrio Automatic O Similar,Kia Sorento,Audi A3 Convertible,Mercedes-benz Classe C,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Volkswagen Virtus,Q Ford Kuga,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Nissan Leaf,Crossback E Tense,Peugeot E 208,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw 2 Series Active Tourer,Audi Q5,Jaguar E-pace,Bmw X2,

EUR 2000 for I Chrysler 300,Porsche 718 Boxster,Mercedes Slk Cabrio,Fiat Abarth Cabrio,Mercedes V Class,

EUR 2800 for Mercedes Gle,Land Rover Range Rover Sport,Volvo Xc90--4wd,S Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Volkswagen Polo,

EUR 790 for Vw Golf,Peugeot 5008,Mini Countryman,

EUR 800 for Toyota Proace 5m3,

EUR 805 for Hyundai I30,Hyundai Ioniq,Compact Elite,Citroen C4 Spacetourer,

EUR 840 for Bmw 118d,

EUR 850 for Tail Lift 20m3,

EUR 880 for Mini Cooper Cabrio,Opel Cascada Cabrio,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Crafter20m3 With Platform-diesel,Vw Crafter 13m3,

EUR 1400 for Mini One,

EUR 805 for Hyundai I30,

EUR 1200 for Suzuki Baleno,

EUR 805 for Hyundai Ioniq,

EUR 1400 for Renault Captur,

EUR 1200 for Hyundai Hb20,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cascada Cabrio,

EUR 1191.92 for Volkswagen Golf,

EUR 1200 for Nissan Leaf,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class,

EUR 790 for Vw Golf,

EUR 1200 for Crossback E Tense,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Argo Onix Gol,

EUR 1191.92 for Renault Zoe,

EUR 775 for Volkswagen Polo,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Kia Sorento,

EUR 1400 for Renault Espace,

EUR 1400 for Renault Trafic,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Peugeot E 208,

EUR 1400 for Ford Mondeo,

EUR 1400 for Bmw Serie 1,

EUR 1400 for Nissan Qashqai,

EUR 1080 for Jeep Compass,

EUR 1800 for Peugeot 3008,

EUR 1400 for Opel Grandland,

EUR 950 for Vw Crafter 13m3,

EUR 805 for Citroen C4 Spacetourer,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw 2 Series Active Tourer,

EUR 1800 for Audi Q5,

EUR 790 for Mini Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Chrysler 300,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Land Rover Range Rover Sport,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Porsche 718 Boxster,

EUR 1200 for Toyota Aygo,

EUR 1400 for Smart Forfour-electric,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes-benz Classe C,

EUR 2000 for Mercedes Slk Cabrio,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes V Class,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Opel Insignia,

EUR 1400 for Peugeot 5008,

EUR 1400 for Ford Kuga,

EUR 1800 for Bmw X2,

EUR 1010 for Q Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for S Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Special,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.4 mi from Barcelona Airport

Railway Stations

0.3 mi from Sants Estacio

3.3 mi from Clot Rail Station

Hotels

1.7 mi from Cosmo Apartments Passeig de Gràcia

2 mi from Apartamento PAAL Ronda de Sant Pere

Other Landmarks

1.6 mi from La Pedrera

1.7 mi from Plaça Catalunya

1.9 mi from Reial Plaza

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 41.37962 2.13833

Pay for Car Rentals with Crypto

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Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 1.3
  • Vehicle cleanliness: 0.9
  • Spaciousness: 0.9
  • Counter staff: 1.0
  • Pick-up location: 0.7
  • Drop-off location: 0.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • charlotte arrigoni

    Barcelona

    8.3 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    Nous avons eu un accidents le dernier jour de voyage. La voiture a été fortement endommagée, mais l'accident n'était en aucun cas de notre faute. Le constat le montre lui-même ainsi que les témoignage de différentes personnes. Le service assistance que nous avons appelé (de nuit) à rapidement envoyé une dépanneuse, et un taxi, et nous a expliqué qu'une autre voiture "nous attendait" dans un point de retrait proche. Tout semblait simple et organisé. Seulement, le lendemain en arrivant au point de retrait Hertz, le monsieur nous informe que la caution a plus que doublée ! (pour un montant de 400€) Il nous est impossible de repartir en voiture si nous avons pas ce montant sur le carte (du conducteur précisément). L'accident, encore une fois n'était pas de notre faute, et nous avions encore une journée de loc prévue. Nous avons donc été punis pour une faute non commise. Aucune compassion, aucune aide pour trouver une solution!! Nous nous sommes retrouvé à l'aéroport d'Alicante en Espagne, sans moyen de retour, alors que nous devions être à Barcelone le soir même pour prendre un avion, retour en France. En plus du pris de la location, nous avons du aussi payer le retour en BlaBlaCar, ainsi que différents transports qui n'étaient pas prévus au début de notre voyage. Le monsieur a trouvé pour seul excuse "le service assistance Hertz est une autre compagnie qui n'a rien a voir avec nous" ! Haha, ce n'est pas notre problème !!! Mauvaise fin d'experience, dommage.
    Read More >
  • Anonymous

    Barcelona

    8.7 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    The car meet our expectations but the process to collect car may take up some time
    Read More >
  • Brian Clara

    Barcelona

    2 /10 Poor

    Reviewed: Tuesday, March 11, 2025

    The staff at the pick-up location had a poor attitude and seemed impatient. The signage at the return location was not clear and the address was inaccurate.
    Read More >
  • Lucy Sweet

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Very satisfied with the service provided by this company. The service was quick, friendly, and trustworthy. They upgraded my manual car reservation to an automatic without any extra charge. The car was new, clean, and well-maintained. The car exchange and paperwork were faster than I expected. I will definitely use them again next time. Thank you for their excellent service!
    Read More >
  • Griselda Nathaniei

    Barcelona

    6 /10 Average

    Reviewed: Tuesday, March 11, 2025

    The Hertz pickup location had no Chinese-speaking staff and not very accommodating with English either. Overall service was average. The drop-off point's dropbox was very hard to find, very difficult.
    Read More >
  • Tony Barrett

    Barcelona

    2 /10 Poor

    Reviewed: Tuesday, March 11, 2025

    I had already paid in full, but the Hertz staff at the store canceled my car because I arrived late, and asked me to pay extra for a more expensive car. When I called QEEQ's Chinese customer service, they said they could not control Hertz and I needed to negotiate myself. I feel that QEEQ offers very low protection for customers, and Hertz is poorly managed with intentional price increases. After I insisted, they admitted I had paid in full and had to reserve the car for me. Even if I didn't pick up the car, it was still mine. Eventually, they provided a car of the same class, which proves they had a car but didn't want to give it to me initially. Their behavior was very malicious.
    Read More >
  • Alma Hubbard

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Convenient and good service
    Read More >
  • Devin Gunther

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Madrid Airport has return points at both T1 and T4. Choose T1 or T4 based on your flight without needing to call. T1, T2, and T3 are together, but T4 is farther away.
    Read More >
  • Elvis Lee

    Barcelona

    6 /10 Average

    Reviewed: Tuesday, March 11, 2025

    No car was available, so Hertz provided one, but they required an additional insurance purchase.
    Read More >
  • Mary Giles

    Barcelona

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    There were few staff at the counter, causing a queue when it's busy. Each customer takes at least 10 minutes.
    Read More >
  • Donald Dickens

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Very satisfied
    Read More >
  • Norman Rockefeller

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Very good
    Read More >
  • Katherine Alick

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Good
    Read More >
  • Evan Morley

    Barcelona

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    Originally planned for five people, but only three of us ended up coming. Seeing there were only three of us, they gave us a Renault Megane estate. Great for long drives, very confident handling on highways and curves.
    Read More >
  • Clare Catharine

    Barcelona

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    Good communication
    Read More >
  • Kimberley Howell(s)

    Barcelona

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    Both pickup and drop-off were relatively easy and not too much trouble. They tried to sell me insurance at pickup, but I told them I already had full coverage, so it was fine. Drop-off was quick too; they just checked the car's exterior and the full fuel tank, and that was it. However, the drop-off location needs some improvement. Following the address provided by QEEQ, we ended up driving into the airport parking lot, which cost us extra parking fees and wasted time. The correct address provided by QEEQ was actually the car rental counter in the airport, but the real drop-off location was an underground parking lot outside. Since it was too close, we couldn't use the GPS and had to navigate manually. We spent over half an hour just to find the drop-off point by following airport signs.
    Read More >
  • Dominic Harrington

    Barcelona

    2 /10 Poor

    Reviewed: Tuesday, March 11, 2025

    The rental company colluded with thieves and did not warn renters in advance, leading to tires being slashed and everything stolen within just 30 minutes by gangsters who slashed the tires twice! When we returned to the store for help, they only shirked responsibility and said the rental platform should be accountable. Absolutely disheartening. Trash Hertz knew their cars have rental company logos, attracting thieves, yet did nothing to prevent it. They pushed all the responsibility away when incidents occurred. Don't choose Hertz.
    Read More >
  • Joanna Shakespeare

    Barcelona

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    Big brand company, very reliable overall!
    Read More >
  • Guy Lyly

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    It was okay.
    Read More >
  • Edwina Bloor

    Barcelona

    2 /10 Poor

    Reviewed: Tuesday, March 11, 2025

    I was inexplicably charged an overtime fee. The invoice shows that I picked up the car at 3:13 PM, I parked the car in Hertz's designated spot before 3:00 PM, and handed over the keys around 3:00 PM. However, the return time mysteriously changed to 3:47 PM. By that time, I had already completed check-in and security procedures. The rental company used the time they inspected the car as my return time and unjustly charged the overtime fee, which is ridiculous.
    Read More >
  • S.Belenkiy

    Barcelona

    10 /10 Excellent

    Reviewed: Tuesday, March 11, 2025

    Car
    Read More >

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