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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1032880324
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1032880324
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Record Go, Madrid Off Airport Car Rental

Record Go 2000+ ratings, 20 reviews

Madrid, Spain

7.5 / 10 Good

Best Price Car Rentals at Madrid–Barajas Airport(MAD)

Last updated on: November 17, 2024

Record Go - Madrid Off Airport Information, Car Rental Instructions & Policies

Address

Calle Cigoitia, 1 – San Blas – Canillejas, Madrid

Telephone

+34 627359103 / +34936192468 / +34 627359395

Pick-up Instructions

The Record Go - Madrid Off Airport car rental location is located out of the airport

You can arrive of Record Go - Madrid Off Airport car rental by free shuttle bus.

PICK-UPS: Literally, 5 minutes from the airport in our free shuttle service. In Calle Cigoitia, 1 – San Blas – Canillejas. Terminal 1 – T1 - ‘Exit the terminal through gate 13 (in front of Arrival lounge 2) and cross the zebra crossing., there you will see our meeting point.’ Terminal 2 & 3 – T2 – T3 - : ‘Go to the exit in front the Exit lounge 5 or 6 and follow the indications to T1. Go up the stairs, walk through the ramp and go down the stairs to the Arrivals Hall, exit the Terminal through gate 13 (in front of Arrival lounge 2) and cross the zebra crossing, there you will see our meeting point.’ Terminal 4 – T4 - ‘Exit the terminal and cross the zebra crossing and follow the indications for the “Bus hotel stop, there you will see our meeting point.’ For more details, please check: https://www.recordrentacar.com/instructions/MAD-punto%20de%20recogida-ES-EN.pdf

Drop-off Instructions

To return the vehicle to our office at Calle Cigoitia, 1 – San Blas – Canillejas, Madrid, follow the signs: From the airport, head south on the M-14. Take exit 1 towards E-90/A-2. Once you are on the A2, take the branch towards A2/Vía de Servicio and make a right turn onto Avenida de Aragón (180º turn). Record go Madrid Office: Calle Cigoitia, 1 – San Blas – Canillejas, Madrid. No out of hours available. Key box for returning 24/7 without shuttle service after the office closing time.(From 7 am to 23 pm)

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full driver's license issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.95/day
capped at EUR 155.4
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.95/day
capped at EUR 155.4
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 10.95/day
capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Gibraltar

Portugal

EUR 20 per day
This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Ford Fiesta,Opel Corsa,Fiat 500, Toyota Aygo Or Similar,Fiat Panda Híbrido,Toyota Aygo,Fiat 500 Cabrio,

EUR 1500 for Fiat Egea Hybrid,Toyota C Hr,Fiat 500x,Nissan Juke,Kia Niro,Skoda Kamiq,Seat Arona,Fiat Doblo, Hyundai Trajet 7 Seater Or Similar,Peugeot 308 Sw O Similar,Opel Movano Xl2 10/12m3,Ford Kuga Hybrid,Ford Kuga,Description Not Available,Nissan Qashqai,Dacia Lodgy Or Similar,

EUR 2000 for Peugeot E 2008,Renault Trafic Combi,Renault Trafic,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Smart Forfour-electric,Fiat 500 Eléctrico Cabrio O Similar,Alfa Romeo Giulia Or Similar,Volvo Xc60,4 Series Convertible,Mercedes-benz V-class,Vwc Multivan 2.0 Tdi 150 Cv Comfortline,Volkswagen Touran,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Madrid–Barajas Airport

11.8 mi from Cuatro Vientos Airport

Railway Stations

5.7 mi from Chamartin Station

6.6 mi from Atocha Train Station

Hotels

5.6 mi from Hotel Claridge Madrid

7.1 mi from Eurostars Suites Mirasierra

7.4 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

5.8 mi from Paseo De La Castellana

5.8 mi from Puerta De Europa

5.9 mi from Torres Kio

FIND ME A CHEAP RENTAL
Map view of Record Go Store Location
coordinates: 40.449074889813 -3.5790117877318

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.5 / 10 Good

  • Vehicle condition: 2.2
  • Vehicle cleanliness: 2.2
  • Spaciousness: 2.2
  • Counter staff: 1.9
  • Pick-up location: 1.8
  • Drop-off location: 2.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.Short

    Madrid

    8.7 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    Everything was fine until I went to pick up the car. I was told that I either paid 22 Euros a day for the full cover insurance or that I would have to put down 1000 Euros deposit that would be refunded in ‘about’ a week. I wasn’t comfortable with this and was told that I had to do one or the other to take the car. 1000 Euros is a lot of money to hand over so I reluctantly paid 22 Euros for the insurance as it was late and I wanted to get away. I later read on the T&C’s that if there is any damage to the car I would be liable to 1000 Euro excess which I understand but I could not find anywhere that it says you have to put 1000 Euros deposit down.
    Read More >
  • Anonymous

    Madrid

    8 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    No entiendo cómo la franquicia que te bloquean tardan en devolverla de 10 a 30 días cuando lo entregas bien y debería ser al momento; al igual que el depósito que te cobran por si no entregas el coche con la gasolina correcta
    Read More >
  • Camilo Rojas

    Madrid

    8.7 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    Se debe hacer una inspección detallada de la recogida debido algunos golpes en la carrocería
    Read More >
  • P.Benezra Carmeli

    Madrid

    7.3 /10 Good

    Reviewed: Wednesday, November 20, 2024

    Bonne voiture, mais montant exagere de caution, y comprit plein dessence
    Read More >
  • Ali.N

    Madrid

    8.7 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    Great as always...Sara is the best!
    Read More >
  • Barnett Bray

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, November 20, 2024

    They said there were no automatic vehicles available unless it was an electric car. Currently in the complaint process.
    Read More >
  • Noel Ackerman(n)

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, November 20, 2024

    The queue was very long, and they charged extra for traffic violations. This is the first time I've encountered this; other states and countries don't have this charge. It feels like everything is a fee in this declining capitalist country.
    Read More >
  • Joyce Fowler

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, November 20, 2024

    I purchased full insurance from Zuzuche while renting the car, but the rental company didn't accept the policy. After a long discussion, they agreed to accept a €1400 deposit and a €100 full-tank return deposit. When returning the car, the staff clearly indicated that the vehicle was in good condition and the tank was full, and that the deposit would be returned on the second working day. It's been almost a month since the return, but the €1400 deposit has not been refunded, and €77.29 of the €100 full-tank deposit has not been refunded either. Despite Zuzuche assisting in the investigation, there has been no feedback. I've used Zuzuche many times and have never been so disappointed. I hope for a prompt response.
    Read More >
  • Daniel Alfred

    Madrid

    6 /10 Average

    Reviewed: Wednesday, November 20, 2024

    Not enough staff, long queuing time
    Read More >
  • Eileen Doherty

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Very satisfied
    Read More >
  • Laura Joule

    Madrid

    8 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    Quite satisfied
    Read More >
  • Guy Lyly

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Not bad, although it's not an Alfa Romeo.
    Read More >
  • Baird Andrew

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, November 20, 2024

    Be cautious with this store as they may try to make you buy full insurance. Avoid making any mistakes; they might not give you the car if you arrive early or late. Ended up paying an extra 180 euros for full coverage.
    Read More >
  • Jo Carey

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Satisfied
    Read More >
  • Hayden Johnson

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Satisfied
    Read More >
  • Joshua George

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Good
    Read More >
  • Darren Whit

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Satisfied
    Read More >
  • Jenny Carrie

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    Madrid Airport T1, the store is easy to find, the staff speaks good English, and the fees were explained clearly. They didn’t push additional insurance after knowing I already purchased one.
    Read More >
  • Faithe Finger

    Madrid

    8 /10 Very good

    Reviewed: Wednesday, November 20, 2024

    The staff are very professional.
    Read More >
  • Sally Austin

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, November 20, 2024

    They gave me a Toyota CHR hybrid when I picked up the car. It was fuel-efficient and only used half a tank over two weeks. The Echo tag also offered a 25% discount on parking fees in Madrid's city center, which was very convenient.
    Read More >
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