Record Go, Madrid Off Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Madrid Off Airport Information, Car Rental Instructions & Policies

Address

Calle Cigoitia, 1 – San Blas – Canillejas, Madrid

Telephone

+34627359103 / +34936192468,+34627359395

Pick-up Instructions

The Record Go - Madrid Off Airport car rental location is located out of the airport

You can arrive of Record Go - Madrid Off Airport car rental by free shuttle bus.

PICK-UPS: Literally, 5 minutes from the airport in our free shuttle service. In Calle Cigoitia, 1 – San Blas – Canillejas. Terminal 1 – T1 - ‘Exit the terminal through gate 13 (in front of Arrival lounge 2) and cross the zebra crossing., there you will see our meeting point.’ Terminal 2 & 3 – T2 – T3 - : ‘Go to the exit in front the Exit lounge 5 or 6 and follow the indications to T1. Go up the stairs, walk through the ramp and go down the stairs to the Arrivals Hall, exit the Terminal through gate 13 (in front of Arrival lounge 2) and cross the zebra crossing, there you will see our meeting point.’ Terminal 4 – T4 - ‘Exit the terminal and cross the zebra crossing and follow the indications for the “Bus hotel stop, there you will see our meeting point.’ For more details, please check: https://www.recordrentacar.com/instructions/MAD-punto%20de%20recogida-ES-EN.pdf

Drop-off Instructions

To return the vehicle to our office at Calle Cigoitia, 1 – San Blas – Canillejas, Madrid, follow the signs: From the airport, head south on the M-14. Take exit 1 towards E-90/A-2. Once you are on the A2, take the branch towards A2/Vía de Servicio and make a right turn onto Avenida de Aragón (180º turn). Record go Madrid Office: Calle Cigoitia, 1 – San Blas – Canillejas, Madrid. No out of hours available. Key box for returning 24/7 without shuttle service after the office closing time.(From 7 am to 23 pm)

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full driver's license issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12.95/day

capped at EUR 155.4

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12.95/day

capped at EUR 155.4

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 10.95/day

capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Peugeot 208,Vauxhall Corsa,Fiat Panda,Fiat Panda,Vw Up,Fiat 500 Convertible,

EUR 1500 for Hyundai Ioniq,Volkswagen Golf,Fiat Egea,Nissan Qashqai,Kia Niro,Fiat 500 X Or Similar,Fiat 500x,Peugeot Rifter,Peugeot 308,Nissan Qashqai,Kuga Plug In,Nissan Qashqai,Ford Kuga,Nissan Qashqai,Ford S-max,

EUR 2000 for E6 Kia Niro Electric,Ford Galaxy,Ford Galaxy,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500,Fiat 500 Eléctrico Cabrio O Similar,Bmw 5 Series,Volvo Xc60,Mercedes C Class,Toyota Alphard,Ford S-max,Peugeot 2008,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Madrid–Barajas Airport

11.8 mi from Cuatro Vientos Airport

Railway Stations

5.7 mi from Chamartin Station

6.6 mi from Atocha Train Station

Hotels

5.6 mi from Hotel Claridge Madrid

7.1 mi from Eurostars Suites Mirasierra

7.4 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

5.8 mi from Paseo De La Castellana

5.8 mi from Puerta De Europa

5.9 mi from Torres Kio

FIND ME A CHEAP RENTAL

Map view of Record Go Store Location

coordinates: 40.449074889813 -3.5790117877318

Guest Reviews

Total points： 7.5 / 10 Good

Vehicle condition: 2.2
Vehicle cleanliness: 2.2
Spaciousness: 2.2
Counter staff: 1.9
Pick-up location: 1.8
Drop-off location: 2.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

M.Short
Madrid
8.7 /10 Very good
Reviewed: Tuesday, December 31, 2024
Everything was fine until I went to pick up the car. I was told that I either paid 22 Euros a day for the full cover insurance or that I would have to put down 1000 Euros deposit that would be refunded in ‘about’ a week. I wasn’t comfortable with this and was told that I had to do one or the other to take the car. 1000 Euros is a lot of money to hand over so I reluctantly paid 22 Euros for the insurance as it was late and I wanted to get away. I later read on the T&C’s that if there is any damage to the car I would be liable to 1000 Euro excess which I understand but I could not find anywhere that it says you have to put 1000 Euros deposit down.
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Anonymous
Madrid
8 /10 Very good
Reviewed: Tuesday, December 31, 2024
No entiendo cómo la franquicia que te bloquean tardan en devolverla de 10 a 30 días cuando lo entregas bien y debería ser al momento; al igual que el depósito que te cobran por si no entregas el coche con la gasolina correcta
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Camilo Rojas
Madrid
8.7 /10 Very good
Reviewed: Tuesday, December 31, 2024
Se debe hacer una inspección detallada de la recogida debido algunos golpes en la carrocería
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P.Benezra Carmeli
Madrid
7.3 /10 Good
Reviewed: Tuesday, December 31, 2024
Bonne voiture, mais montant exagere de caution, y comprit plein dessence
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Ali.N
Madrid
8.7 /10 Very good
Reviewed: Tuesday, December 31, 2024
Great as always...Sara is the best!
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Barnett Bray
Madrid
2 /10 Poor
Reviewed: Tuesday, December 31, 2024
They said there were no automatic vehicles available unless it was an electric car. Currently in the complaint process.
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Noel Ackerman(n)
Madrid
2 /10 Poor
Reviewed: Tuesday, December 31, 2024
The queue was very long, and they charged extra for traffic violations. This is the first time I've encountered this; other states and countries don't have this charge. It feels like everything is a fee in this declining capitalist country.
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Joyce Fowler
Madrid
2 /10 Poor
Reviewed: Tuesday, December 31, 2024
I purchased full insurance from Zuzuche while renting the car, but the rental company didn't accept the policy. After a long discussion, they agreed to accept a €1400 deposit and a €100 full-tank return deposit. When returning the car, the staff clearly indicated that the vehicle was in good condition and the tank was full, and that the deposit would be returned on the second working day. It's been almost a month since the return, but the €1400 deposit has not been refunded, and €77.29 of the €100 full-tank deposit has not been refunded either. Despite Zuzuche assisting in the investigation, there has been no feedback. I've used Zuzuche many times and have never been so disappointed. I hope for a prompt response.
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Daniel Alfred
Madrid
6 /10 Average
Reviewed: Tuesday, December 31, 2024
Not enough staff, long queuing time
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Eileen Doherty
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Very satisfied
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Laura Joule
Madrid
8 /10 Very good
Reviewed: Tuesday, December 31, 2024
Quite satisfied
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Guy Lyly
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Not bad, although it's not an Alfa Romeo.
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Baird Andrew
Madrid
2 /10 Poor
Reviewed: Tuesday, December 31, 2024
Be cautious with this store as they may try to make you buy full insurance. Avoid making any mistakes; they might not give you the car if you arrive early or late. Ended up paying an extra 180 euros for full coverage.
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Jo Carey
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Satisfied
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Hayden Johnson
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Satisfied
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Joshua George
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Good
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Darren Whit
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Satisfied
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Jenny Carrie
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Madrid Airport T1, the store is easy to find, the staff speaks good English, and the fees were explained clearly. They didn’t push additional insurance after knowing I already purchased one.
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Faithe Finger
Madrid
8 /10 Very good
Reviewed: Tuesday, December 31, 2024
The staff are very professional.
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Sally Austin
Madrid
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
They gave me a Toyota CHR hybrid when I picked up the car. It was fuel-efficient and only used half a tank over two weeks. The Echo tag also offered a 25% discount on parking fees in Madrid's city center, which was very convenient.
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