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+1-8007618913
From Canada
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From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2517606354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2517606354
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Centauro, Madrid Airport Car Rental

Centauro 3000+ ratings, 26 reviews

Madrid, Spain

8.0 / 10 Very good

Centauro - Madrid Airport Information, Car Rental Instructions & Policies

Address

Calle Trespaderne 17, 28042 Madrid

Telephone

+34966360360

Pick-up Instructions

The Centauro - Madrid Airport car rental location is located out of the airport

You can arrive of Centauro - Madrid Airport car rental by free shuttle bus.

Terminal 1: Come out of the terminal building, turn right and continue for about 150 metres until you see the green Hotel Bus Information sign opposite the Left Luggage Office and wait here for the Centauro Rent a Car shuttle bus that passes every 15-20 minutes, this will take you to the office situated a few minutes away. Terminal 2: Once you have collected your luggage, follow the “Bus Connecting” sign. In the arrivals hall, go to your left and follow the “Bus Connecting” sign until you see the P. Expres sign. Exit the terminal here, once outside cross at the zebra crossing and on your right follow the signs for “Bus Stop EMT Hotels-Agencies”. Wait here for the Centauro shuttle bus which passes every 10-15 minutes, this will take you to the office situated a few minutes away. Terminal 4: Once you have collected your luggage, follow the “Bus & Shuttle” sign to your left, use this exit, cross at the zebra crossing and follow the “Bus Hotel” sign to the left. Wait here for the Centauro shuttle bus which passes every 10-15 minutes, this will take you to the office situated a few minutes away.

Drop-off Instructions

Vehicles must be returned to the Centauro car park and then you will be taken to the Departure hall by courtesy bus. On arrival, you will be given more specific details and a map of the area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Portugal

EUR 29 per day
From Mainland Spain/Portugal: vehicles can be taken outside of Spain/Portugal to Andorra/France/Portugal/Spain only. Obligatory Cross Border road assistance fee: Price one day :25€ Price two days: 13.5€/day Price 3-12 days:9€/day Please note: all electric cars not allowed cross border to France.

Must-not:

Taking rental cars to following countries is not allowed:
Morocco, Germany, Gibraltar, United Kingdom, Austria, Netherlands, Switzerland, Italy, Monaco

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Toyota Yaris Hybrid,Opel Corsa,Renault Zoe,Fiat 500, Toyota Aygo Or Similar,Fiat 500,

EUR 1400 for Toyota Yaris,Dacia Logan,Nissan Qashqai,Renault Captur,Mercedes-benz Citan Tourer,Peugeot 2008 With Winter Tires,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio O Similar,

EUR 1700 for other car models.

EUR 1400 for Toyota Yaris,Dacia Logan,Vauxhall Mokka,Nissan Qashqai,Renault Captur,Mercedes-benz Citan Tourer,Peugeot 2008 With Winter Tires,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio O Similar,

EUR 1700 for Toyota Aqua Gps,Renault Megane Cabrio,Volkswagen Sharan,Fiat Tipo,Skoda Octavia,Peugeot 5008,Dacialodgy,Renault Traffic,

EUR 1800 for Kia Ceed,4x4 Winter-diesel,

Theft Insurance Excess differs by car model:

EUR 1100 for Toyota Yaris Hybrid,Opel Corsa,Renault Zoe,Fiat 500, Toyota Aygo Or Similar,Fiat 500,

EUR 1400 for Toyota Yaris,Dacia Logan,Nissan Qashqai,Renault Captur,Mercedes-benz Citan Tourer,Peugeot 2008 With Winter Tires,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio O Similar,

EUR 1700 for other car models.

EUR 1400 for Toyota Yaris,Dacia Logan,Vauxhall Mokka,Nissan Qashqai,Renault Captur,Mercedes-benz Citan Tourer,Peugeot 2008 With Winter Tires,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio O Similar,

EUR 1700 for Toyota Aqua Gps,Renault Megane Cabrio,Volkswagen Sharan,Fiat Tipo,Skoda Octavia,Peugeot 5008,Dacialodgy,Renault Traffic,

EUR 1800 for Kia Ceed,4x4 Winter-diesel,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Madrid–Barajas Airport

11.8 mi from Cuatro Vientos Airport

Railway Stations

5.5 mi from Chamartin Station

6.6 mi from Atocha Train Station

Hotels

5.6 mi from Hotel Claridge Madrid

6.8 mi from Eurostars Suites Mirasierra

7.3 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

5.6 mi from Paseo De La Castellana

5.6 mi from Puerta De Europa

5.7 mi from Torres Kio

FIND ME A CHEAP RENTAL
Map view of Centauro Store Location
coordinates: 40.453322 -3.581759

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.3
  • Counter staff: 2.6
  • Pick-up location: 2.0
  • Drop-off location: 2.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Madrid

    7 /10 Good

    Reviewed: Friday, December 20, 2024

    The staff was good and very helpful in the counter and drop off. My only two "remark' are that I booked a Renault Megane and equivalent. And, I have a Fiat Tipo that I do not think it is at the same level. the second one is that one of the shuttle drivers did help us with the luggage. We have not only to load the suitcases in the van, but also to open and close the back door to do it....
    Read More >
  • Anonymous

    Madrid

    7 /10 Good

    Reviewed: Friday, December 20, 2024

    Long waits for checkin. Chaotic checkin and checkout procedures. Charged more than my agreement stated (multiple extra deposits). Long ride to-from airport, and shuttle service limited. Overall, the hassle was not worth the savings.
    Read More >
  • Anonymous

    Madrid

    7 /10 Good

    Reviewed: Friday, December 20, 2024

    Dreadful drop off. no parking, big queue.
    Read More >
  • M.Alvarez Puente

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Fueron muy amables. Les comenté que iba a llevar una silla de ruedas y me dieron un coche de categoría superior sin pagar más
    Read More >
  • Karina Dappiano

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    All the services were excellent.
    Read More >
  • C.Rodriguez

    Madrid

    2 /10 Poor

    Reviewed: Friday, December 20, 2024

    pésima atención. No me entregaron el coche.
    Read More >
  • A.Pino

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Excepcional servicio y limpieza
    Read More >
  • A.N

    Madrid

    6.3 /10 Average

    Reviewed: Friday, December 20, 2024

    Lost cost car rental with very basic customer service. huge line for pick up (over 1 hour)
    Read More >
  • Sandy Madge

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Satisfied
    Read More >
  • Doris Ingersoll

    Madrid

    2 /10 Poor

    Reviewed: Friday, December 20, 2024

    It's a scam, avoid this company at all costs.
    Read More >
  • Regan Child

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    This is the second time renting from them, always friendly and kind.
    Read More >
  • Rosalind Wilmot(t)

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Generally satisfied, but the process was a bit slow.
    Read More >
  • Angela Perkin

    Madrid

    8 /10 Very good

    Reviewed: Friday, December 20, 2024

    No aggressive upselling, oil fees pre-deducted and refunded after returning the car.
    Read More >
  • Leo MacPherson

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Very satisfied
    Read More >
  • Virginia Wilson

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    The experience was excellent, although there were quite a few people in line to pick up the car. Everything was explained clearly, the car was very new with only a little over two thousand kilometers. They suggested we add insurance, but they let it go when we insisted. Returning the car was simple, no need to clean the car as long as the tank was full. Overall, very satisfied! Will choose this rental company again next time in Spain.
    Read More >
  • Jared Swift

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Excellent
    Read More >
  • Regina Green

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Good service attitude, very satisfied.
    Read More >
  • Cecil Cronin

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Very satisfied
    Read More >
  • Vincent Cocker

    Madrid

    8 /10 Very good

    Reviewed: Friday, December 20, 2024

    Overall, the service was good. The staff member who assisted with the car pickup was very patient and spoke good English. The return service was okay, but the staff seemed a bit impatient due to the language barrier and the large crowd.
    Read More >
  • June MacMillan

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Very good
    Read More >
  • Max Adam

    Madrid

    2 /10 Poor

    Reviewed: Friday, December 20, 2024

    The provided vehicle was old and full of scratches. During a 5-day rental, we had to stop at a highway service area to refuel. After parking for about ten minutes, the vehicle wouldn't start due to its own issues. Following coordination with the car rental platform, we exchanged the vehicle at a Lisbon branch, but this delay caused a 7-hour interruption. On May 29, we returned the car on time in Madrid. The vehicle breakdown caused a 7-hour delay, leading to significant panic and anxiety. Not only did we receive no compensation, but one week and three weeks after the return, 1700 euros were deducted from my credit card twice. This rental company provides poor quality vehicles and is very dishonest. During the vehicle exchange in Lisbon, the staff prohibited recording and threatened to sue us if we did.
    Read More >
  • Stanley Dillon

    Madrid

    8 /10 Very good

    Reviewed: Friday, December 20, 2024

    Satisfied
    Read More >
  • Alva Dupont

    Madrid

    10 /10 Excellent

    Reviewed: Friday, December 20, 2024

    Excellent
    Read More >
  • Marico Wagner

    Madrid

    4 /10 Average

    Reviewed: Friday, December 20, 2024

    When there are many customers, the efficiency is very low. They openly downgrade the car claiming that the booked car is not available, otherwise you have to wait endlessly. This is my first experience of downgrading instead of upgrading. Moreover, during our language barrier, they secretly charged over 300 euros for insurance on the order, which is quite unacceptable.
    Read More >
  • Fabian Victor

    Madrid

    8 /10 Very good

    Reviewed: Friday, December 20, 2024

    After taking a number at the car rental agency and waiting in line, they tried to upsell insurance but stopped when I told them I had already purchased it. This Kia is a hybrid and drives very well. The fuel consumption is around 5 liters per 100 kilometers. A good rental company.
    Read More >
  • A.Gomez

    Madrid

    9 /10 Excellent

    Reviewed: Friday, December 20, 2024

    El vehiculo fue superior a lo esperado, limpieza correcta, presion de los neumaticos deficiente
    Read More >
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