From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4605347330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4605347330
logo_img

Thrifty, Perth Airport[ Car hire

Thrifty 2000+ ratings, 16 reviews

Perth, Western Australia, Australia

5.8 / 10 Average

Thrifty - Perth Airport[ Information, Car hire Instructions & Policies

Address

Perth Airport Terminal Building

Telephone

+61 8 9477 6769 / +61 8 9277 1854

Pick-up Instructions

The Thrifty - Perth Airport[ car hire location is in terminal

You can walk to the counter of Thrifty - Perth Airport[ car hire.

【Terminal 1 International】 Thrifty Counter near Arrival Gate 【Terminal 1 Domestic (Virgin Airline)】 Thrifty Booth at Car Rental Car Park, opposite of Terminal 2 【Terminal 2 Domestic】 (Tiger, Alliance Airlines etc)- Thrifty Booth at Car Rental Car Park, opposite of Terminal 2 【Terminal 3 & 4】 Domestic and International (Qantas and Jetstar Airlines) Thrifty Booth at Car Rental Car Park, Exit the terminal building turn left right away and follow the foot path for about 300 metres, Car Rental car park on your left hand side.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -01:00
06:00 -01:00
06:00 -01:00
06:00 -01:00
06:00 -01:00
06:00 -01:00
06:00 -01:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 42.41143775 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 5.5/day
capped at AUD 27.5
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 24.2/day
capped at AUD 96.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 24.2/day
capped at AUD 96.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 24.2/day
capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Kangaroo Island
Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport,Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars.

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Fitzroy Island, Mornington Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Bmw X3 4x4--4wd,

AUD for Skoda Kamiq,Hyundai Ioniq,Peugeot Expert 6 M3,Toyota Cross Hybrid,Nissan Juke,Mitsubishi Eclipse Cross,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Doblo Cargo 3.5m³ O Similar,Renault Master 10m3,Volkswagen Golf Gti,Audi Q3,Volkswagen Golf Gti,Opel Corsa,Renault Symbol Thalia,Vw Polo,Skoda Fabia Autom,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Bmw 3 Series,Bmw 5 Series,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Toyota Prado,L6 19 22 Cubic Mtr Van W Lift,Renault Master,Z4 2wd Dual Cab Diesel Tray,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Seat Alhambra,Toyota Prado,Kia Carnival,Bmw X3 20d Xline,Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,Y Dual Cab 4wd Lid Canopy,Toyota Commuter,U1 Kia Carnival 6 Seater,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Skoda Kamiq,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Peugeot Expert 6 M3,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Mitsubishi Eclipse cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Renault Symbol Thalia,

AUD for Vw Polo,

AUD 5500 for Skoda Fabia Autom,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for BMW 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD for Renault Master,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Seat Alhambra,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Toyota Commuter,

AUD 5500 for U1 Kia Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Renault Duster,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes V Class,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Volkswagen Virtus,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Bmw X3 4x4--4wd,

AUD for Skoda Kamiq,Hyundai Ioniq,Peugeot Expert 6 M3,Toyota Cross Hybrid,Nissan Juke,Mitsubishi Eclipse Cross,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Doblo Cargo 3.5m³ O Similar,Renault Master 10m3,Volkswagen Golf Gti,Audi Q3,Volkswagen Golf Gti,Opel Corsa,Renault Symbol Thalia,Vw Polo,Skoda Fabia Autom,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Bmw 3 Series,Bmw 5 Series,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Toyota Prado,L6 19 22 Cubic Mtr Van W Lift,Renault Master,Z4 2wd Dual Cab Diesel Tray,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Seat Alhambra,Toyota Prado,Kia Carnival,Bmw X3 20d Xline,Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,Y Dual Cab 4wd Lid Canopy,Toyota Commuter,U1 Kia Carnival 6 Seater,

AUD for Chevrolet Lacetti,

AUD 5500 for Skoda Kamiq,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Peugeot Expert 6 M3,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Mitsubishi Eclipse cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Renault Symbol Thalia,

AUD for Vw Polo,

AUD 5500 for Skoda Fabia Autom,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for BMW 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD for Renault Master,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Seat Alhambra,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Toyota Commuter,

AUD 5500 for U1 Kia Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Renault Duster,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes V Class,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Volkswagen Virtus,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Third Party Liability Insurance Excess differs by car model:

AUD for other car models.

AUD 5500 for Skoda Kamiq,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Peugeot Expert 6 M3,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Mitsubishi Eclipse cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Renault Symbol Thalia,

AUD for Vw Polo,

AUD 5500 for Skoda Fabia Autom,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for BMW 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD for Renault Master,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Seat Alhambra,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Toyota Commuter,

AUD 5500 for U1 Kia Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Renault Duster,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes V Class,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Volkswagen Virtus,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 km from Perth Airport

Railway Stations

10.4 km from Perth Train Station

Hotels

1.8 km from Redcliff Home Close to City & Airport

2.5 km from Airport B&B

2.7 km from Airport Apartments by Aurum

Other Landmarks

10.5 km from North Bridge

11.4 km from Barracks Arch

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: -31.9441279 115.9702126

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.8 / 10 Average

  • Vehicle condition: 2.0
  • Vehicle cleanliness: 2.0
  • Spaciousness: 2.0
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 1.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.Lee

    Perth

    7 /10 Good

    Reviewed: Tuesday, November 26, 2024

    It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats
    Read More >
  • Sharlynn Ong

    Perth

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Thrifty should hold the deposit amount on our credit card and not directly charging to it because when they return back the amount which is in foreign currency, I lose $30 for the exchange rate.
    Read More >
  • jwalks

    Perth

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Great!
    Read More >
  • Anonymous

    Perth

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    The charged too much money from my card. According to their statement, it should be only additional 20 AUD for fuel (although tank was almost full), but they charged 40 AUD.
    Read More >
  • Vanessa Lew

    Perth

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    It's quite convenient as it's located right in the airport arrival hall. However, the queue was quite long, so I had to wait for a while.
    Read More >
  • Pamela Douglas(s)

    Perth

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    The pickup location is easy to find, and the car pickup went smoothly. The staff explained the important points.
    Read More >
  • Bernice Virginia

    Perth

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    Overcharging. It was supposed to be around 800 RMB but increased to over 1800 RMB. The young driver insurance turned out to be the main reason for overcharging. Honestly, it shouldn't cost that much. They charged an additional 260 AUD on top of the 800 RMB. The car rental manual provided by Zuzuche offered no effective solutions for compensation or prevention of such issues. I wanted a Mitsubishi car due to budget constraints and not wanting to spend too much on the rental, but Thrifty changed it to a Qashqai without notifying me, even though the car I wanted was clearly available in their inventory.
    Read More >
  • Astrid Owen

    Perth

    4 /10 Average

    Reviewed: Tuesday, November 26, 2024

    Very difficult to communicate
    Read More >
  • Carr Marshall

    Perth

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    Up until now, there's been no resolution to the issue. They previously said something about international customers and that a result would come out in 1-2 days, but it's been half a month with no result.
    Read More >
  • Eli Buck

    Perth

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    Cancelled last minute claiming no cars available.
    Read More >
  • Lionel Johnson

    Perth

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    Unsatisfied
    Read More >
  • Philip Goldsmith

    Perth

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    Disgusting.
    Read More >
  • Donahue Rudolph

    Perth

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    The rental process was smooth. The Chinese-speaking staff were very helpful. However, when returning the car at a different terminal, the staff there was overly meticulous. They pointed out a tiny mark on the windshield, claiming it was a chip from a small stone. We hadn't noticed it when picking up the car, leaving us unable to argue. They charged the damage limit of 2,277 AUD, awaiting further assessment (thankfully, we had full insurance with the rental company). After about three weeks, the car rental company responded that it was not considered damage and refunded the full amount. However, the frustrating part was that the deposit of 385 AUD and the damage limit of 2,277 AUD were not held as 'pre-authorization' (frozen amount) but rather charged directly (bank transaction with a due date for repayment). We had to pay the amount upfront (approximately 13,000 RMB), and when the amount was refunded, we incurred a small exchange rate loss (due to different exchange rates at the time of charge and refund, resulting in a loss of over 100 RMB). This is very unreasonable! This was the only instance in over 20 car rentals abroad where the deposit was charged directly rather than temporarily frozen. I hope the car rental company can improve in this aspect.
    Read More >
  • Dora Edgeworth

    Perth

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    The last time I refueled, the nozzle shut off prematurely, so I thought the tank was full. It turned out to be about 10 AUD short. By the time we got to the airport it was already dark, and since we spent a long time looking for the drop-off point, we didn't dare to drive back out to fill up. As a result, we were charged 50 AUD. When picking up the car, the staff did not mention that the car had to be particularly clean. In New Zealand, we only did the necessary cleaning when returning the car and weren't charged for it, so we assumed Australia would be the same. As we didn't have vacuuming equipment, the kids ate snacks in the car and left crumbs behind, making it hard to clean thoroughly. Plus, we didn't see any car wash places along the way. Consequently, we were charged 90 AUD on our credit card. I'd like to remind fellow travelers of these two charges.
    Read More >
  • Godfery Wheatley

    Perth

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    It's hard to describe my impression of the rental company. The Australian female employee at pick-up was quite clueless; I forgot her name. Later, a Chinese guy named Steven helped us a lot and was very reliable. I want to give Steven a 5-star rating, but the woman was really frustrating.
    Read More >
  • Elizabeth Longfellow

    Perth

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    OK
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!