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Live chat Email us Service Code: 8254897312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8254897312
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Horrible pick up experience although the car was decent.

Reviewed: Mon, Feb 11, 2019
About Thrifty: 7.0 /10
It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats
Large SUV | Toyota Kluger 7 Seats or similar

Relevant Reviews on Thrifty PERTH AIRPORT[

Donahue Rudolph

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Reviewed: Fri, May 24, 2019
“Perth - Geraldton - Kalbarri - Denham - Geraldton - Perth - Busselton - Perth”
About Thrifty: 6.0 /10
The rental process was smooth. The Chinese-speaking staff were very helpful. However, when returning the car at a different terminal, the staff there was overly meticulous. They pointed out a tiny mark on the windshield, claiming it was a chip from a small stone. We hadn't noticed it when picking up the car, leaving us unable to argue. They charged the damage limit of 2,277 AUD, awaiting further assessment (thankfully, we had full insurance with the rental company). After about three weeks, the car rental company responded that it was not considered damage and refunded the full amount. However, the frustrating part was that the deposit of 385 AUD and the damage limit of 2,277 AUD were not held as 'pre-authorization' (frozen amount) but rather charged directly (bank transaction with a due date for repayment). We had to pay the amount upfront (approximately 13,000 RMB), and when the amount was refunded, we incurred a small exchange rate loss (due to different exchange rates at the time of charge and refund, resulting in a loss of over 100 RMB). This is very unreasonable! This was the only instance in over 20 car rentals abroad where the deposit was charged directly rather than temporarily frozen. I hope the car rental company can improve in this aspect.

Philip Goldsmith

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Reviewed: Tue, Oct 15, 2019
About Thrifty: 2.0 /10
Disgusting.

Lionel Johnson

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Reviewed: Mon, Dec 23, 2019
About Thrifty: 2.0 /10
Unsatisfied
About QEEQ: 10.0 /10

Eli Buck

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Reviewed: Wed, Jun 17, 2020
About Thrifty: 6.0 /10
Cancelled last minute claiming no cars available.

Carr Marshall

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Reviewed: Tue, Apr 16, 2019
About Thrifty: 2.0 /10
Up until now, there's been no resolution to the issue. They previously said something about international customers and that a result would come out in 1-2 days, but it's been half a month with no result.

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