Atlas, Cairns Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Atlas - Cairns Airport Information, Car Rental Instructions & Policies

Address

410 SHERIDAN STREET, CAIRNS, QLD

Telephone

+61800808122

Pick-up Instructions

The Atlas - Cairns Airport car rental location is located out of the airport

Once you have collected your baggage and have all your passengers ready, please call the branch on phone number 1800 808 122 or +61 3 8336 6100 to inform us you have arrived and ready for a pick up service. We will then offer you directions on how to meet us for shuttle bus collection: Domestic terminal: - Call us when you have landed. - Once you have collected your luggage, exit the terminal out of glass doors and turn left. - On the floor there will be a blue or a green line. - Follow the line past the taxis and the buses. - Cross over the pedestrian crossing to the courtesy coach pick up area. - Wait there for a red bus with Airport Shuttle on the side.

Drop-off Instructions

Please return the car to the store, then take the shuttle bus to the airport or by yourself.No Out of Hours service available and no key drop option, vehicle must be returned during operating hours

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 16.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

capped at AUD 10

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

capped at AUD 30

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 5/day

capped at AUD 35

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 5/day

capped at AUD 35

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 5/day

capped at AUD 35

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is taken on the ferry or driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Hawkesbury Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Cairns Airport

Railway Stations

2.3 mi from Cairns Railway Station

Hotels

0.5 mi from The Lakes Resort Cairns

0.5 mi from Park Royal

0.6 mi from Summer House Backpackers Cairns

FIND ME A CHEAP RENTAL

Map view of Atlas Store Location

coordinates: -16.897338 145.755919

Location Images

Pickup Sign

The Rental Desk

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 6.4
Vehicle cleanliness: 6.6
Spaciousness: 6.6
Counter staff: 6.3
Pick-up location: 6.2
Drop-off location: 6.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

G.Faulkner
Cairns
9.4 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Great little car, easy to drive and very responsive. Handled the roads and hills with ease and was very responsive. Great brakes.
Dislike: The steering wheel seemed to have a little bit of play in it.
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H.Chen
Cairns
9.6 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Very affordable price for the car, car was in good condition.
Dislike: Not fun to wait for the shuttle for 20 mins in summer.
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Anonymous
Cairns
9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car was great and in excellent conditions. The service was quick and easy with pick and drop off. The only feedback I would give is, on my arrival on the 24th January to pick up my car the counter staff who was a male. He made me feel quite rushed, and explained everything like a speed of light like he had no time. He also asked me to pay the remainder which he originally quoted more, I think brought out my paperwork and said the outstanding amount is less than the amount he quoted me to pay. It rushed, didn’t apologise for the incorrect amount. If I didn’t check the amount prior to confirming payment I would have been overcharged. He brushed it off without questioning the amount difference. When he went through the T&C and when we checked out the condition of the car, he spoke so fast that I didn’t have time to take it all in. Being a little more patient would have been a better front counter experience.
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A.Bartek
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
We were very satisfied :)
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K.CORNISH
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The staff where very friendly and helpful as we had never been to the area before and they offered lots of information. The car was better than expected and very clean.
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T.U
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
I waited a red shuttle at pick-up point for more than 15 mins. I wasn't happy with that. By the time I got my car, it was already 7:45am. My schedule became very tight because I had to get on the ship by 8am and I nearly missed it. Please think about how to organise for picking up a customer having a booking from 7am.
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M.Tong
Cairns
8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
Everything is good except on one day in Cape tribulation , the car didn't start when we finished and try to go back to our hotel at 4:30 PM. There is no service in the area. Luckily a tourist took us to the restaurant to use the land line and we call road assistant and they order a tow truck to help us. At 5:30 PM , suddenly the car can start and we cancel the tow truck. We were scare because it was getting dark and it was a long way to go back. We still do not know what was wrong with the van, but finally everything is OK
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O.ALV
Cairns
9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Parfait ! Efficace et honnête
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G.Thapar
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Atlas was amazing, their Customer Service Representative-Javie was amazing, one of the best I have ever met, he did everything fast and with easy and he went out of his way to help and make our experience pleasant and we were extremely happy with everything.
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C.Harman
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
We were very impressed with the location and the ease of our booking!
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M.Murray
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Fantastic staff great service, very happy.
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Everley Evan
Cairns
2 /10 Poor
Reviewed: Thursday, December 19, 2024
The drop-off point at Brisbane Airport is far from the terminal.
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Monica Kent
Cairns
8 /10 Very good
Reviewed: Thursday, December 19, 2024
The staff were very nice. However, there was a small hole in the front windshield when returning the car, seemingly caused by a small rock. We didn't notice this when picking up the car, and ended up paying 120 AUD for the damage.
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Augus Toby
Cairns
2 /10 Poor
Reviewed: Thursday, December 19, 2024
When I went to pick up the car, the one I reserved wasn't available. There were no other cars either, only a van left. How can I trust a big company like yours if you don't even have a single car available?
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Clyde Abe
Cairns
8 /10 Very good
Reviewed: Thursday, December 19, 2024
The service was good, but the car was not the one I booked online.
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Sidney Zimmerman
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Communication was very smooth, they even picked us up from the airport and took us to the store.
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Benjamin Lowell
Cairns
2 /10 Poor
Reviewed: Thursday, December 19, 2024
Charged 111 AUD for bird droppings cleaning fee
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L.Ganotakis
Cairns
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Ditto to the same comments above...Couldn’t have had a better experience or better service
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